Recent content by BEley

I should mention that in the same backup job, I received an error on one of SQL databases. When I excluded the DB and ran the job again, I no longer got the error and the job finished successfully.

Hi all, I'm getting the following error in my backup log: E3291 Getting I/O completion port status error. (EC = The wait operation timed out.) The backup continues past this error and finished with a status of Failed. This is a brand new install. Brightstor 11.5 on Windows 2003 Enterprise SP1...

They actually created the patch when they discovered it was Brightstor that couldn't handle the size of the registry. To my knowledge, it has not been released to the general public. I can send it to you, but mine is for Brightstor 11.1 and might not work (read: most definitely won't work) on...

In my case, the software hive of the registry was larger than what the system state backup could handle. CA sent me a hotfix that fixed the problem.

By recently, I mean I had other issues with Brightstor so I ended up uninstalling and reinstalling it. I then applied SP 1 (for Brightstor) and device update 3. I don't believe these were installed prior. SP1 for Win2k3 is NOT installed nor will it be.

I've just recently started getting this error as well. Brightstor 11.1 SP1 w/device patch 3 Windows 2003 Has anyone come up with a solution? Thanks!

CA is going to send me a hotfix to address this issue. It is currently being tested by their QA dept. When I find out if it works, i'll email it to you.

I found you sometimes need to log into the server with the same account you are using for the exchange agent before configuring it.

Cool. I would recommend upgrading. Arcserve 2000 is no longer supported by CA and is too buggy IMHO compared to Arcserve 9/11.x

You can try deleting all the files in the database dir that start with raaa. If that doesn't work, you'll have to start with a fresh database. To do this, uninstall Arcserve, rename the database directory and reinstall Arcserve to the same directory as before. Your jobs will be there but you...

Just wondering if you have heard anything from CA about this problem. Thanks.

You can also try running a merge job from the tape that you want to restore files from.

I am getting the same errors on 11.1, only on the software hive. Did you have any luck fixing your problem? Thanks!