Recent content by BCMprogrammer

Just wanted to confirm that MWI is not capable of blinking, due to some new features in Norstart that I missed.

I'm not as familiar with 4.0, but since you haven't had a reply yet I thought I'd offer a couple generic ones: Verify the patch version and see if there are any newer ones that address this problem. In previous Call Center versions, you could solve some quirky problems like this by doing a...

The customer wants a solution for integrating a new Unity (that will run on a new CallManager) voicemail system with their legacy Mer Mail: Nortel Meridian Mail; Modular s/n 6055 Release 13/12/1 I'm working on the Unity side so I have no idea about the Nortel side regarding making a checklist...

Thanks for the responses guys. The unity will be connnected to the new CallManager. The callmanager will eventually replace the Nortel but there is the requirement to implement in a phased replacment with dual integration during the process. x11tech, my email is commguy74AThotmailDOTcom...

Hi all, I've seen a post in here describing the pains of integrating Mer Mail with Unity, so I'm sure most of you will groan reading this, but I'm hoping someone could point me in the right direction at least. Actually, it'd be great to find a Certified Nortel Engineer in the SoCal area, with...

That is quite a strange feature to hinge your decision upon... Autohold during page is a setting that can help accomplish this.

Does anyone think that a cumulative patch for the 3.7 could fix this problem? I am considering this course of action." I would almost always suggest this with BCM's, but in this instance I'd be a bit hesitant with adding another variable. However, it sounds like you can ping every remote BCM...

I would suspect that if you're WAN is setup as an MPLS cloud from the carrier, that they have a different IP address to the new site. If the above is indeed the scenario, has the carrier turned up the circuit? Is there a data PRI and voice PRI in this move? That could add confusion to the...

Just to confirm, can you ping all the other BCMs? Can the other BCM's ping YOUR gateway? Can they ping your BCM? Is YOUR gateway the Next Hop Router in your BCM?

The closest a BCM is capable of doing is a scheduled reboot, which isn't exactly what you're looking for. Also you can just shut it down and then turn it on after the power outage.

If you use an external DHCP, then keep the BCM's dhcp disabled. For your i2050, you could try to just manually assign an IP address within the range of their network. You could get this from an IT administrator. You could try to see if you can ping their dhcp server from the computer in...

Is level 1 reset just the minor reboot that doesn't lose configurations?

Thanks Biv343, The lines are supposed to be pots, but without further investigation with the telco, it could be some hybrid flavor like you suggested. Since I haven't installed a lot of '50's I was wondering if there was a rash of problems experienced by others.

It sounds like a problem with your browser, like the pop up settings, or allowing java scripts to run. Usually, the Unified manager is the one that has the problems, not the CP pages.

This has happened to couple locations: Dial into the AA and modem dn, then hear modem tones, but it doesn't sync up with my laptop and can't establish a connection. The latest patches are loaded on it, so I don't know what else to do, even if I were to go on-site. Would a reboot be about the...