Recent content by bcmpimp

I am looking for help on Connecting a 9600 to a ShoreTel with a PRI. Specifically the User vs. Network settings. I can get everything to establish with the ShoreTel as the User but I am told I need it to be the Network. I am not sure what the Fujitsu calls this. I can see calls hit the trunks...

Nortel support both 32-bit and 64-bit versions, with support on 64-bit versions being made available through Microsoft’s Windows-on-Windows 64-bit (WOW64) emulation. There is one exception, the BCM TAPI Service Provider (TSP) will only work on 32-bit versions of Vista. Enjoy your new truck and...

Yes they are and I do agree with you. It is always good to get a second set of eyes or another tech to look at the big and small picture. I think we will replace box

Pardon my spelling- I have right wrist in brace

I have done this several ways with the same result. The only thing I hear is "please enter your mailbox number or enter # for the directory" 1. I loaded Jan Patch= Canned msg 2. Loaded current patches over that = Canned Msg 3. Level 2 reset + current patches = Canned msg 4. New Hard drive +...

Agreed but, We have all current patch levels on the box now but it will still not play the greetings. THe only reason for this was to get mailbox mgr with forwarding rules.

I have a BCM in the field that is having issues. The box was working great unitl we tried to patch with the Jan Desktop patch 152. The Box will not play the Greetings that are there at all. I have tried to re-record them, export/import them and they are obviously there because I can play them...

Event Code 450 according to an old Norstar/Companion Alarm and Event Code Manual I have says the following: Event Code 450: An Administration session from Norstar/Companion Manager has started. No action Required. Looks like you might be creating the 450 event each time you log in to check...

Had same problem a week or so ago. The problem is actually with the KRS as gberger said. The KRS only says 3.0 no matter what version 3.x you are on. The KRS is wrong a lot...believe me. You could have a situation where a 3.7 hard drive was put into a BCM that was a 3.6 and not actually...

Sounds good but the issue is that is not on the 400 4.0. Anyone know if it is the 450? How about the auto log in? Thoughts?

Can any one think of a way to do an auto log-in on a mail box and also feature 986 on remote sites that utilize Centralized Vociemail?

Can you tell me more specifically about the Preview Pane solution. What did you do turn it off? Change the way the preview pane worked?

Patch all current patches, I had same issue. Did all patches and then Night Service worked. Had it programmed correctly all along~

Same here, had to reprogram vmail from scratch.

Check your clocking