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Recent content by balloon172

  1. balloon172

    Aloha reports will not run

    12.3.78 Reports stopped running this morning. Any time I try to run a report (any report), it stops responding and the only way to exit is via task manager. Any ideas? Thanks! bt
  2. balloon172

    Aloha QS Surcharges

    That may well be it - at least it appears to be. Looked all through the help as well as the config. manual, but didn't see this anywhere... Thank you, sir - again! bt
  3. balloon172

    Aloha QS Surcharges

    Good evening. I have an Aloha QS system, CFC Local, 12.3.x. I need to apply a 2.5% surcharge to all items. I have built the surcharge, but can't figure out how to apply it to items. I looked at using the Service Charge on each Order Mode, but it will not allow me to enter 2.5 in the percent...
  4. balloon172

    Aloha Menu Update

    Aloha 12.3.x, same version at all sites... I have a major menu update coming up at four sites, and I'm wondering if I can do the following: do the update at one site and refresh, then grab the changed dbf files out of NEWDATA, move them to the other sites, then un/reinstall CFC using the...
  5. balloon172

    Aloha 4.2

    Thanks! bt
  6. balloon172

    Aloha 4.2

    I have a former customer that is running Aloha 4.2 in a couple of locations. He contacted me because the person that used to support his system(s) died last year. Apparently, with 4.2, there is an issue that occurs after the end of the year where the system never completes EOD, so all data for...
  7. balloon172

    Chit Printing Issue

    I have a store running Aloha 12.3.57, Manager 19.3.2.3012. I have one employee (a bartender with manager access) whose name does not print on kitchen or bar chits. All the other employees with like Job Codes and Access Levels print on the chit, just not this one. I'd appreciate any help...
  8. balloon172

    Updating NAM/CFC

    Good morning. I'm trying to help a new District Manager learn how to add back office employees in NAM/CFC. She is confused as there are to different version of how this is done, one using the Back Office Security tab in Maint/Labor/Users, and the other using Users in Maint/Labor. My question -...
  9. balloon172

    Aloha/CFC Database manipulation

    Has anyone tried to manipulate the Aloha/NAM/CFC database in SQL using SSMS? We often have a lot of changes to make across multiple stores, and frankly, doing them one at a time in the GUI is time-consuming. When you make a change in the GUI, does it write it to SQL, and the refresh pushes it...
  10. balloon172

    Aloha question - What happened to "Output to Screen"?

    Sorry for the delayed response on this one. I read this as go to Reports/Aloha POS/Reprints, then change it under File/Settings/Output To... (just like we've done for years), then close and reopen AM and the change would "stick". Unfortunately, this did not solve the problem - no matter...
  11. balloon172

    Aloha House Accounts

    Thanks, Ross. I'm not really interested in losing items out of mod groups, either. I'll use your second suggestion that will make it go a little faster, anyway. bt
  12. balloon172

    Aloha House Accounts

    Aloha 12.3.x I have been tasked with adding 265 employee house accounts. In an effort to do so quickly, can I unload the NAM DB, import the file into the HOUSE.dbf, then re-import the data? I'm not looking forward to keying these in one at a time! THanks! bt
  13. balloon172

    Aloha question - What happened to "Output to Screen"?

    In Reports/Reprints, we've always had the ability to Output to Screen, making searches through many hundreds of tickets for a specific item pretty easy. The option still appears, but even when selected, when a user tries to create a report, they are presented with the "Select Printer" dialog...
  14. balloon172

    NAM/CFC Issue

    To follow up on this, after the system ran EOD, everything showed up. Strange - I tried to duplicate the problem but have been unable to do so. bt
  15. balloon172

    NAM/CFC Issue

    OK, I've installed the latest Aloha Manager (19.3.2.3012). I have no Functions menu, and the Sales selection on the Reports menu is gone. I have looked through the setup options again and do not see any way to activate either of them. Ideas? Thanks!
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