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Recent content by backe

  1. backe

    IC7.2 jvm.dll problem

    Hi I have Avaya interaction center IC 7.2 connected to Definity system Without any known reason (no upgrade on any avaya component), agents who have mail channel enabled, started to get error: Failed to laod JVM.DLL. WebAgent cannot be launched. After that application is just closed When I...
  2. backe

    Conferencing center

    I thought that it is a bit complicated then it realy is. It was a problem with sw versions. Now it is working properly. Thanks guys!!
  3. backe

    Conferencing center

    OK I am downloading it now. But I am interested in several things: - can I join conference only dialing short code that is pointed to VMPro module? - where I should put Bridge number in IP Office? - when I hear "Please enter your conference ID and press # (pound/hash) to finish" I should...
  4. backe

    Conferencing center

    Hi! I have installed IP Office 4.1(12), ConfCenter 2.0 and VM Pro 3.2 and set up everything (I think) by the book but something is missing, because when I intent to connect to conference I get the message that there's been a failure. With short code a access the conferencing module in VMPro...
  5. backe

    CM5 and IPO 406

    Hi all!!! I am trying to connect S8300 CM5.0 and IPO 406 over T1 trunk. But without success. Could someone tell me how to do it? Thanks.
  6. backe

    IP Office 406 and S8300

    Hi all!!! I am trying to connect IPO 406 and S8300 CM5.0 over T1 trunk. But without success. Could someone tell me how to do it? Thanks.
  7. backe

    MM314 POE issue

    NVRAM init is not helpful
  8. backe

    MM314 POE issue

    Hi I have a prolem I have G350 with MM314 but I cannot manage to put MM314 to work In ASA I cannot see the module wich is allready inserted Do I have to set up something in ASA or via console on G350 to make it work?
  9. backe

    IPO SoE dropps calls

    Hi all on one site I have a problem with IPO SoE, sw version 4.0(10) I have 12 users (8 ds and 4 pot), 3 analog lines and 4 BRI Customer says that the calls are randomly dropped, sometimes the telephone rings but they cannot take a call I have a trace log but I don’t see anything strange in...
  10. backe

    fax over ip

    Thanks a lot!
  11. backe

    fax over ip

    Hi, all Can anyone tell me how to set fax over ip? I am using S8300/G350 v.5.0. and IP Office - SOE v.4.0(10) S8300/G350 side: on IP trunk I've set: - DTMF over IP: out-of-band - Direct IP-IP Audio Connections: n - IP Audio Hairpinning: n on ip-codecset 1 I've set: - Audio Codec: G711MU -...
  12. backe

    Fax over IP

    I'd like to add that systems are on same subnet, literaly side by side
  13. backe

    Fax over IP

    Hi, all Can anyone tell me how to set fax over ip? I am using IP Office - SOE v.4.0(10) and S8300/G350 v.5.0. IP Office side: on ip trunk I've set: - GW address: <S8300 addr> - Compression mode: Automatic Select - H450: None - Enable Faststart: Checked - Out of Band DTMF: Checked - Allow...
  14. backe

    Val Manager not connecting to S8300/G700

    thanks I've got it work
  15. backe

    VAM could not connect to S8300/G350

    Hi all! What I should do to connect to S8300/G350 v4.0 with VAM v4.0.11? HELP!
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