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Recent content by Azriel924

  1. Azriel924

    Any suggestions on best tools for XP help desk?

    That's excellent advice and has always been an irreplaceable part of repairing any PC. Thanks for taking the ime to write. What I'm looking for is hardware/software/books that can be used on a "dead system" or one that cannot see the Internet. My work is mostly in the field at WAN...
  2. Azriel924

    Any suggestions on best tools for XP help desk?

    I am a new MCSA and am starting out as a help desk tech. I wanted to ask what software/hardware tools are most useful for troubleshooting problems in a mixed Win2K/WinXP Pro network. Any suggestions as to books or diagnostic boards or software that is worth the money would be appreciated. Also...

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