Recent content by AvayaHelp

Thanks Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS v12/Intuity AUDIX/IP Agent/VoIP/Programming ========================================================== Does anyone have a quarter, I need to make a phone call?

It is that card for sure. Anyway it is an announcement board that I have a box with only 18 seconds of recording space on and I want to increase the time to record for that announcement. Is this a system wide change which affects all the announcement boxes or can I change it for just one box...

Depending on how many times a year you would change the message, you could use a CD/MP3 Player and cut a new CD each time. We do that with one of our Helpdesks every three months. The Business will record a new message onto a CD as an MP3 file and then we load into the CD/MP3 Player. The...

On page 8 of the Feature-Related System-Perameters form there is a referene to MWI - Number of digits Per Voice Mail Subscriber: mine is set at 7. What is this and what does it do exactly? Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS v12/Intuity AUDIX/IP Agent/VoIP/Programming...

I have an S8700 using TN474 Announcement cards. I have a request to extend the time allowed to record an announcement with. Right now it appears to be 18 seconds allowed but the request is to move it to 30 seconds. 1) How do I make the change? 2) What considerations do I have to look at before...

Ok All here is what I got to work. I put a call-fwd button on the Station. Created a VDN and gave that info to the User. I created a Vector for said VDN that routes to the cell number 9(12345678910) and we just tested it and it works great. The user just has to hit the call-fwd button and enter...

TykeUK But when a call comes into the primary phone A, how does it forward it to the Cell B? Isnt an Autodial button just to dial a precoded number when you press it? What I want is to call-fwd all calls received to phone A to the Cell B. Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS...

Well I thought I'd post what I found out. It took some doing but it appears that Avaya discovered that the Octel will get corrupted every once in a while and recognize more ports then are administered for sending an MWI to the PBX and back to the Station. This will cause all kinds of issues...

I have a station with Call-fwd button on it. I set up a COS with Call Fwd-All Calls set to Y. I then set up a vdn vectoring to a cell number. When I try to hard code the VDN onto the station's Call-fwd button it tells me the Ext can only be a Station ID, Data Module or Hunt Group. I am trying...

This is in an Octel not AUDIX. There are no messages in the vm boxes and yet new messages still do not tag the MWI. Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS v12/Intuity AUDIX/IP Agent/VoIP/Programming ========================================================== Does anyone have a...

84Mike - That worked so well that now when I leave a voice mail, there is no light (mwi). Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS v12/Intuity AUDIX/IP Agent/VoIP/Programming ========================================================== Does anyone have a quarter, I need to make a...

Sory I just clued in - LWC - Leave Word Calling, sorry I was still sleeping. Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS v12/Intuity AUDIX/IP Agent/VoIP/Programming ========================================================== Does anyone have a quarter, I need to make a phone call?

84Mike - what number is being represented by xxxx? Do i have to clear each voice mail box that is affected? LWC; sorry all but what is this? Thank you all for helping Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS v12/Intuity AUDIX/IP Agent/VoIP/Programming...

The Console permissions are set to Y, this means allow console Permissions right?. Self taught on S8700 & S8710 v2.2/CMIV/Octel 250/CMS v12/Intuity AUDIX/IP Agent/VoIP/Programming ========================================================== Does anyone have a quarter, I need to make a phone call?

I am getting tired of this issue. Does anyone know why that at least once a month for some reason, a group of Agents will have their MWI stay locked on and I am unable to get it unlocked? I always end up having to ask Avaya to fix it and they usually almost always delete the entire profile to...