Recent content by AuraPS

Yes H323 - 6.8.3

Thanks for the response, have you (or Avaya) any suggestions on how best to get these 1500 phones to update their certificates without us having to 1. Disable network authentication on all our switches 2. Factory reset all our phones 3. reset all phones to load up 46xxsettings file again 4. An...

I have the same issue, A 90% certificate expiry warning has flashed up on all our phone displays (all 1500 of them) and caused widespread panic. SET TRUSTCERTS CertChain.pem SET MYCERTCN $MACADDR SET SCEPPASSWORD xxxxxx SET MYCERTURL http://xxxxxxxxx.xxx/certsrv/mscep/mscep.dll SET...

If you have the extn and correct SM SIP trunk/s in the Public unknown numbering (or private unknown numbering table) it should pass out the CLI in the FROM header on a SIP trace (CM will add a + prefix to a SIP trunk) this can be removed on SMGR if your not using the e.164 format. A traceSM...

When you do a 'list survivable' is it showing Y (registered) and N (active) If there is still a station or Media gateway registered to the ESS it wont receive any translations from the core CM

All, Is there a way to 'Campon Busy' the SBCE servers from the EMS management interface or SSH command line so as not to disconnect current active calls but deny any new traffic. Many thanks

It doesn't look like the DID translations are in the aar table, unless it's in lis aar Ana loc x (check locations) Can you identify the trunk? List trunk Then Disp trunk x If the DID digits coming in are only 4 digits long I.e 1740 and matches the ext 1740 Then no entries will be needed...

What is in the List aar dig Table

Sorry for the delayed response Can you share a screenshot of the first page of the trunk It may be that the inbound digit translations are done in the aar digit translation table List aar dig Have a look

Yes you will need to create 6 x VDN's and match them to your incoming DNIS numbers You will see the inc-call handling on the trunk that carries your 800 DNIS numbers cha inc tru x (x = trunk number) if for example the DNIS points to extensions currently, you will see the digit translations...

I ended up extracting the data from the table in excel in to new tabs and then arranging it in to the correct format so I could copy and paste the info needed straight in to the AdminAdaptation.xml file There seems to be no Avaya instruction or excel template for the 'routing' section in System...

Same result, I can view the adaptations but can't figure a way to save the excel table in the correct xml format. I'm trying to get the table... Or just the digit fields.., out to notepad in the correct xml format so I can copy/paste the text to the adminAdaptation.xml file. If you have any...

Firstly do you have the feature to add announcements on your system, i.e. a VAL board or Media Gateway (G450,G700,G350 etc..) secondly do you have VDN/Vectoring enabled? If yes to the above then 1. Create an announcement extension 2. Use the Announcement Access feature code (disp sys feat) to...

I'm assuming your SIP trunk is via SBCE Do you have putty access (root login details) to it? you will get more detail if you run traceSBC (use filter -u to catch the specific number dialled) if not try running a trace on the EMS (B1) interface Not sure if you have this level of access

If the supervisor has access to ASA (Site administration), and the agents are using the auto-in feature to come out of Aux work You could try the command List trace station xxxx/yy xxxx = extension number - (Not agent-id) yy = button number +6 where the auto-In button resides So if the...