Recent content by AugieDawgie

John, The setup worked; however do I need to do anything else with the pilot dn? After I built it, I got the following error message: SCH 8987 Cust 0 and the extension, 5148 is ringing busy. Thanks for your help, it's greatly appreciated.

Attaching a Pilot DN that when the person dials that extension it runs through the hunt group then goes to its voicemail if no answer; i.e., Pilot dn 5188 Rings, then goes to extension 6677 then 6898 then back to 5188's voicemail if unanswered REQ CHG Type FFC CUST 0 CODE PLDN PLDN (unique on...

I'm trying to setup a hunt group on an Opt. 11C. The LD 18 part went fine; however now when I go to LD 57 and enter 0 for CUST, I get the following error: SCH0896 No other user is allowed for an existing high speed link if I don't enter anything, I get a "null" response is not allowed.

Thanks - I'll give it a go now

Jim - thanks for the quick reply but - I don't want to display an error message. I want to be able to pick Manhattan from the list without inputting a first or last name and get the form to populate with everyone in Manhattan at that location. Example: Right now I can enter just the letter...

Okay, I'm really new to this and am not sure how to get this to work, so here goes. I have a web form, User Administration. It contains a "search" button, which allows the user to search by first name or last name or both when clicked, depending on what the user has entered...it then populates...

No

We had a power outage, now the auto attendant isn't picking up. Do I need to reset? Thanks

1. Programmed exec's phone to show it's ringing on assistant's phone, but does not display when he's on the phone. 2. What is the code for picking up a ringing phone if you don't know which extension in the office is ringing? Thanks for the help in advance.

Anyone know how to change the message on the night attendant so we can let people know we're closed for the holiday? Thanks in advance for your help

Does anyone know if I can setup a Polycom VoiceStation on our phone system so that it duplicates the features we currently have; i.e., forward, etc. Supposedly the flash button will bring up a submenu. My question is, what type of phone do I tell the system it is? Right now it's setup as an...

Okay, so when I went to add it, it comes back with ESN0072, which says it already exists. Is it possible to do a chg, and if so, can you give me the commands? Here's what I have: Existing NJ area code: req prt cust 0 feat net tran ac1 type npa npa 1732 npa 1732 rli 2 deny 976 sdrr deny codes...

We've come across an area code (856 - New Jersey) that when dialed, does not prompt for a long distance code. Is this something in our Nortel Meridian Opt 11, or phone company issue? Thanks in advance for the asssitance.

Executive wants assistant to be able to intercom in to him when he's on another line. Is this possible?

Okay, executive will be sharing time between two offices (in same building/same floor) and wants primary and secondary extensions to ring in both offices at the same time so it can be picked up wherever he's sitting. How do I build the phone on the second TN? Can I put a dummy extension and...