Recent content by attrepairtech

Actually, there already is a phone at each of these locations. This is being used as a secondary means of communication. Let's back up - so is there a limitation as to how many different and unique TN's we can have with the same DN. AND, when a call is placed to the DN, how many simultaneous...

Have you found any limitation on how many can be added on the same DN?

I am trying to determine if there are a maximum number of analog tn's that can share a DN (I need 10-12). Thought about Group call, but the orginating station won't necessarily be a digital set. Also, when that DN is dialed, are there a maximum number of tn's that can answer and all be on the...

I've got a customer with a CP 150. MICS and CP 150 are at location A. Remote phones (connected via MCK routers) across street at location B. Users at location B need to access Call pilot manager for various reasons (via web browser). Given facts: Call pilot IP: 192.168.50.150 Location A user...

OK OK OK I took the stupid pill. I should have known better than to trust in the call accounting system. Both incoming and outgoing internal CDR IS being sent by switch, but the call acctg system (Veramark eCAS) decide it doesn't like the data stream. I just needed to run the report in a...

I must be missing something here. This seems like it should be simple. I have a customer that has a machine running version 3221 rls 3.00. They want to selectively activate CDR for internal calls (not systemwide). I can turn on ICDA in LD 11, that shows me OUTGOING internal calls, but nowhere...

John, Thanks for the CLID info. I'll review it and act on it.

AMEN john!! I have always enjoyed making the Meridians jump through hoops and "tweaking" to my heart's desire, but in this case, it seems like such a waste, especially since we are losing a good customer. Oh well, I'm sure the execs on the top floor feel this is the best decision. The ironic...

Well, the whole reason this is happening is because the customer in Chicago is in the process of phasing out this office. Symposium call center USED to process calls in Chicago, but call center has been relocated to Arizona (not the Symposium, just the call center - using Avaya IP Agent now)...

Exactly true NARSBARS - anti-trombuning is NOT an option here. I'm going to play around with PDCA and PADS in LD 73 to see what happen. I'll let you know - HOWEVER - I would still like to hear solutions from others if they have any!

I have a Nortel 81c at this end (Chicago, IL) connected via T-1 (non PRI) to an Avaya G3 in Arizona. Calls direct from Chicago to Arizona OR Arizona to Chicago sound fine, AND, if a call comes in to Nortel PBX (via DID on local PRI), then get xferred to Arizona via T-1 TIE Line - call still...

I found a work around (temporary) until I could get a more efficient way to write the script. I am going out to the site today and will try the above. I'll report back as needed. Thanks again!! Rich

I've got to be missing something here... I am working with a SCCS 4.2, Mermail 13.13, OPT 61C (rls 25.40B)...anyway: CDN 4500 is the script I am working with. Currently if I route call to MerMail 5600, call will go to MBX 4500. How can I send call to a mailbox different than 4500, say 3500. I...