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Recent content by aspooner

  1. aspooner

    IP Phone models on a WAN

    I have some general questions about what peoples experience with IP phones across a WAN is like. Currently the IP Office 406 I have has all digital expansion modules with digital phones but I was asked about putting IP phones at some of our remote facilities. We already have VPN tunnels up...
  2. aspooner

    Collect Extension Number

    Thank you for the help, I got everything I wanted working. Using the menu action with ???? worked great folowed by a Generic action that saves it to a variable. I then used another menu two generic commands to set DND to 0 or 1 for that extension. I didn't want to use the Remote Configuration...
  3. aspooner

    Collect Extension Number

    What is the best method for getting someone to dial an extension and save it as a variable in Voicemail Pro. What I want to have someone do is remotely enable/disable forwarding and do not disturb. I have the generic item set up to work using $SAV as the extension. But I do not know how to get...
  4. aspooner

    Pickup General

    Thank you for the help. Your system works. I just have to figure out how to retrain 100+ people that have been doing this for years.
  5. aspooner

    Pickup General

    I just switched from an Avaya Merlin to an IP Office. On our Merlin, a user could place a call on hold. Then a different user would press "Pickup General" and dial the extension to pickup the call that was on hold. Is there any way to do this? I know we can us park zones, but based on the...
  6. aspooner

    ARS with local and LD t1s

    I just want to verify because I am still a little sketchy on my specifics. I would use a main ARS table for routing local calls out local PRI and long distance calls out LD T1. Then have a failover table that would be reversed? (Local calls out LD T1, Long distance calls out local PRI)
  7. aspooner

    ARS with local and LD t1s

    I am a little new to the IP Office from Avaya. I have worked on a Merlin system a lot in the past, and have a question about ARS tables for the IP Office. The Merlin had a default Toll Output table and Default Local Output table. My current Merlin tables are at the bottom. Pool 890 is my LD T1...
  8. aspooner

    XP Pro Sysprep and AutoLogon

    I am trying to install a large quantity of computers using sysprep and then a cloning software. The problem I have is that we want the computers to Auto Logon to a user account after sysprep is done and I am having trouble because sysprep is changing the registry keys for AutoLogon forcing me...
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