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Recent content by Anonas

  1. Anonas

    MS SQL integration with VMPro

    Hello ! Thank's for reading my post. Let me know if I missed some informations. I work on a Server Edition IPO version 11.1.3.1.7 Build 1 So, i'm trying to connect my VMPro to a Microsoft SQL server database. I followed this procedure to install an ODBC driver for the Linux part. Because it...
  2. Anonas

    Group retarget after 5 min

    No overflow for this group. Few generics to play messages, a very basic scenario here. There is no leave point, only "Queue" I have made a monitor trace, and we can see a "Retarget" on the first lines. 12:24:27 162160194mS CMTARGET: 0a0a006e1200757e 10588.302019966.0 4565 DELOMPRE...
  3. Anonas

    Group retarget after 5 min

    Hello, I have a very particular problem again. I have a group set up as a " collective call ", and a Voicemail Pro " queue " module. When calls arrive on this group, my 4 agents ring without any problem. However, after 5 minutes, the call is "retargeted" (I can see this via the ssa), and it...
  4. Anonas

    Custom prompts for Queue Position VMPro

    Ok, I got it working for real this time. In the Voicemail Pro client, with the "Queue Position" module, it can see the message I have put in /opt/vmpro/Wavs/Custom/NumericPromtps (because I can see the message duration) BUT it can only play the message from...
  5. Anonas

    Custom prompts for Queue Position VMPro

    Okay, so I have an update. It's only the first message working. I thought I tested it, but my client came back and told me that other message position do not work. It's really strange. Does anyone have something for me ?
  6. Anonas

    Custom prompts for Queue Position VMPro

    Ok, I got it working. I renamed my "cust1.wav" file to "cust1.opus" in /opt/vmpro/Wavs/Custom/NumericPromtps Thank's for your help anyway ! I hope this thread can help anyone.
  7. Anonas

    Custom prompts for Queue Position VMPro

    Even this way, it plays the default "1st" (in queue position) message and then the prompt played after position.
  8. Anonas

    Custom prompts for Queue Position VMPro

    Thank's for your answer ! It's okay if I put an entry message. But in the specific tab, I can't play custom position message, and that's my problem.
  9. Anonas

    Custom prompts for Queue Position VMPro

    Hello, I have an issue (I think...?) on my VMPRo when I'm trying to use custom prompts to announce queue position. I found here that we can do that : https://www.tek-tips.com/viewthread.cfm?qid=1766670 Trying to follow what he said on this topic, but nothing can work well. I have a Queue...
  10. Anonas

    Avaya IP Office 11.1 Feature Pack 3 Service Pack 1 Now Available

    I upgraded from 11.1 FP3, and had terrible communication quality right after the update. Had to restore my snapshot to previous version, and communications became good again.
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