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Recent content by andycoster

  1. andycoster

    Voxbox + Avaya Index

    Hi all, Not sure if this is the correct forum or not, but I was wondering if anyone has any experience of integrating an Oak Voxbox (or one of the re-brands; Titan etc) with an Avaya Index swicth? So far, I have a problem whereby if the voxbox tries to make a call (say for example a transfer to...
  2. andycoster

    Kermit version 2.29b for INdex programming

    Hi all, I have an old Index CPU-V which currently has no software installed and is stuck in the monitor loader. I do not have the correct version of Kermit (manual calls for 2.29b) to allow me to upload the software to it via serial, and the only kermit versions I do have corrupt various...
  3. andycoster

    Index CPU license

    That is fantastic, thank you very much indeed. It is no longer a doorstop! Thanks again, very much appriciated.
  4. andycoster

    Index CPU license

    Forum seems to have a lack of PM function unless I'm missing it... Although if it's really any good to anyone they are welcome to it.
  5. andycoster

    Oak VoxBox

    It's a version 7.01, 4 lines 10 hours. Thanks
  6. andycoster

    Index CPU license

    Hi bob10752000, My CPU serial number is 0001369660. Thanks for your help!
  7. andycoster

    Oak VoxBox

    Hi All, I have recently purchased an Oak-branded Voxbox, the 4-line version (not the Lite) but unfortunately the software CD did not come with it. I have obtained the software for another re-brand of the same device but this will not communicate. Would anyone happen to have to correct Oak...
  8. andycoster

    Index CPU license

    Thanks for your kind offer bob. It will be the weekend before I can access the site to retrieve the serail, but will post it after that. Cheers!
  9. andycoster

    Index CPU license

    Hi, I have an Avaya Index CPU-X, which was working but when given to me the provious owner reset both the database and licenses. It is now useless as I have no license key for it, but I can only presume that a license does exist for it's serial. Is it possible to retrieve this by any means? I...
  10. andycoster

    Call Accounting Recomendations

    Another one you could look into is WinTariff- Works great with 3300 and claims to work with 2000 also although I cant try this. It uses a seperate smdr collection utility that can be registered as a windows service, and the main program has plenty of options to sort and display logs by almost...
  11. andycoster

    3300 ring group follow divert?

    Thanks for the replies. I was afraid that would be the case :( I think for now they will have to have another IP set on the desk along side the console. We were considering the upgrade to the version 4 software, but I take it from your response that the functionality is not included there...
  12. andycoster

    3300 ring group follow divert?

    Sorry I should have been more specific. The two questions are part and parcel of the same problem, I just failed to link them. I do need to ring a 5550 at the same time as ring group members. Prior to having the 5550 installed, the desk in question had a 5330 whos DN was a member of the ring...
  13. andycoster

    3300 ring group follow divert?

    Hi, We have a 3300 (software 9.0.3.15) and I have a problem I am trying to overcome. Basically, is there any way to make calls to a ring group follow the call forwarding settings of a member. I.e. Ring group member sets a call forward always to another DN, and calls to the ring group are...
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