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Recent content by ancientbg

  1. ancientbg

    Backup Device Failure

    I will see what I can do about it. If its working, make it better !
  2. ancientbg

    Backup Device Failure

    Hi, I used same other device and new tape or other tape with logger mode to overwright the contents. one time I saw in the logs that device is being recognized, assigned for backup, but does not start to archive channels. In the CLS backup menu the tape is just staying on 99% empty and thats...
  3. ancientbg

    Backup Device Failure

    Addtionally to the issue above I found that there is a particular message in the nice digital logger: - SAVPRM: pbu should be cleaned 1 48859427. I did clean the tape device with cleaning tape - 5 times. Is there a way the logger to be checked for cleaned tape ? regards
  4. ancientbg

    Backup Device Failure

    Dear all, I have the following problems with t he backup of voice recordings Nice Voice logger 9.1 backup device HP dat72 dds5 I am getting this message in nice admin backup - Drive failure... I thought it may be the device Changed the device with another one HP dat72 - the same failure...
  5. ancientbg

    Saving calls and Naming

    Greetings. I have the following question regarding the Saing calls from Nice Query: 1. Is it possible when saving calls, the name of the saved audio file to contain the phone number being dialed? - currently when a file is saved it is saved with the name of the user logged in the query and...
  6. ancientbg

    NICE-mixed stations -IP

    Thank you all for the help. We managed to fix the issue which was no receive of packets to the ras 323 driver from the mediagateway. regards
  7. ancientbg

    NICE-mixed stations -IP

    Hilal 74, The channels are mapped to a certain stations ex. 1-2001, 2-2002, 3-2003. still the problem is with the IP of the stations. RoamingKiwi, The phones should not change the IP but they have. the DHCP has different IP segment range for the Phones, another IP range. The lease for the...
  8. ancientbg

    NICE-mixed stations -IP

    Greetings to all I am starting with the problem I have with the NICE system. Following is detailed description of the problems we encountered The system we use : - NICE CLS (Basic Server) Version 8.9 - QM - NICE Universe, version 8.9 - NICE VoIP Logger, version 9.10 - NICE Screen Logger...
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