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Recent content by anbcunningham

  1. anbcunningham

    IP Phone Screen Always On Now

    If you edit the 46xxsettings file and change this section: ## Note: ## This setting activates the Avaya Screen Saver which is ## different than the "idle screen" accessed by WMLIDLEURI. ## While it is possible to use WMLIDLEURI as an "idle ## screen", it is recommended that the...
  2. anbcunningham

    Not covering after vector

    So I've narrowed it down. If I call the vdn 3920 directly and press 1 then dial the 4 digit extension it goes to cover. Ive also missed a step in the first post. Ext 3900 is a hunt group that goes to coverage path 6. Coverage path 6 then tell the call to ring att for 4 rings then goto v3920...
  3. anbcunningham

    Not covering after vector

    There are more steps in vector 50. The caller has the option to press 2, 3, 4, 5, 6, 9 or 0. The recording is to long and dont want the caller to wait any longer than they have to. I thought that as long as you have Y marked on the rout-to digits with coverage y, then it should follow the...
  4. anbcunningham

    Not covering after vector

    Yes. If you call my number (3636) and I dont answer it goes to voicemail after 4 rings. You can call it from the outside, inside, or be transfered to it and it covers to voicemail everytime.
  5. anbcunningham

    Not covering after vector

    Good day everyone! I have setup multiple vectors for our main number and everything is working good except when the person wants to dial the 4 digit extension the phone rings and rings and it never goes to cover. The person at that extension can see the phone ringing and can answer it, but if...
  6. anbcunningham

    Caller ID over EC500

    The number that is showing is not our BTN though. It's a number that AT&T is't even aware of. If i call this number, I reach the local hospital!
  7. anbcunningham

    Caller ID over EC500

    So I called the carrier and they said since our CID is working when I call someone outside the office it has to be something on our end. They are kind of correct. If I call someone from my desk phone it shows as my DID and when someone calls my desk phone the CID shows correctly, but when...
  8. anbcunningham

    Caller ID over EC500

    Thanks for the reply! The Send Calling Number is marked yes. I havent called my carrier yet, but when i call from my deskphone to my house it shoes the correct number for the CID. And when I someone calls me from a DID within the office, there number show correct on the CID. Example, My...
  9. anbcunningham

    Caller ID over EC500

    When someone calls my deskphone the caller id shows up perfect, but when my cellphone rings, it shows a generic number, not the actual cid. (EC500 activated and working). Example - I call from (919) 778-4025, my desk phone shows the CID as (919) 778-4025, but my cellphone (EC500) show (919)...
  10. anbcunningham

    Import wav file to MM 2.0

    yes....i would like to import them
  11. anbcunningham

    Calls going to cover W/multiple calls while logged in to hunt group

    bleebrant, Thank you very much. It was that easy. I only had 2 call appearance buttons on each of their phones. I setup a third button and it works like a charm now. Thanks again! Brian
  12. anbcunningham

    Calls going to cover W/multiple calls while logged in to hunt group

    Wow, what a subject line! Anyway, I have setup a hunt group that has 4 members. They all login and everything works great when a call comes from the q. My problem is, when a person is logged in and on the phone, they get a call directly to their extension, it immediately goes to cover...
  13. anbcunningham

    Import wav file to MM 2.0

    thread1496-1300378 We are trying to figure out how to import a .wav file to a mailbox. We have a couple recorded and saved as .wav and would like to import them to a particular mailbox. Is this possible,if so, how do I go about doing it? Thanks! Brian
  14. anbcunningham

    Hunt Group to ring in a certain order

    mikeydidit, you are great! That worked like a charm. I know it wouldn’t make any friends, but this is what I was asked to do. I wouldn’t intentionally do this to someone (well maybe I would). :-) Thanks Again!!
  15. anbcunningham

    Hunt Group to ring in a certain order

    Found it.....It the group type :-) So if i change the group type to DDC, will call follow the order that I have placed them in the Hunt Group?
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