Recent content by altaprov

Still trying on this one. Partner 2. Can receive calls on intercom and inbound lines at station 10 but a busy tone is returned when the intercom button is pushed at station 10. Station 10 is able to receive intercom calls and does not show as busy station on speed dial keys. One touch speed...

Thanks, I think I will try a reboot (sigh--cross fingers) and hope for the best. At the same time, I will submit a quote to the customer for a new system.

Yes, busy tone. Only on stn 10. System was rebooted recently and suspect a processor issue, so I don't want to kick it too many times. Hoping to solve through programming.

Oops. Avaya Partner II.

When you hit intercom at station 10, a busy tone is returned. We are looking for intercom access.

That worked. Extension 10 was in ring group 7. Now, there is still no intercom dial tone at station 10. When you press intercom, a busy tone is returned

Thanks for the help. I had a "certified" AVAYA tech visit the site and now neither intercom button at station 10 works (get fast busy). Also, occasionally when people check for vmail, it rings to reception. Certified Avaya tech seems to think system processor is on its way out and only...

I have a Partner II with 4 station cards and a Nitsuko NVM2 voicemail attached. System was rebooted and now there is no ring at station 10 (lines are programmed for immediate ring)and of course, you do get a visual. If you pick up the ringing line (by pressing the line key), you first get a...

I have a client use a Call pilot 150 with call center. He frequently changes messages to reflect dispatch times. Occasionally, he can't access Call Pilot via the browser. He is still able to access via his phone. The problem is solved by rebooting the Call Pilot. I have had this happen with...

Oh, if this could only save 4 days work. I have a similar problem with USR v90 modems. These modems are used for end of day polling and several retail outlets in a mall that has just been renovated. I can operate the USR fine with my laptop, using hyperterminal and XP, but when the client...

Just picked this guy up. MICS which is pretty much maxed out. Apparently, someone unplugged a set(all sets T7310) and when plugging it in set will not come back up. Internal autodials are still visible when that station is in use, but no display, no dial tone, no set functionality. Another set...

changed the number of intercom's to 4 and that seems to have solved it...these were on 7324 sets with caps...

See you mention US Robotics modems. I have a couple of clients using v92 US robotics modems and they seem to be easily affected by noise. Were you able to find if the problem with due to an overly sensitive modem?? Is there a fix??

This is a spotty problem. Trying to f986 directly into a mailbox occassionally returns "no party connect." The call goes on hold and can be reconnected at the set. Sometimes, the system will ask for the mailbox number and does not complete the transfer. This system has an applications module...