Recent content by allanp0220

Phew, almost got my fingers burnt! Ihad made a small separate backup of one of our companies and intended to try to restore this to TWO as a test. Everything went fine, there were two of us checking each action,until a Force Restore box popped up unexpectedly causing some confusion. I typed in...

Thanks stef315, Yes, I did backup and restore The World Online whilst everyone was working but this database is only 124Mb and since the server could fall over at any time its better if any other procedures are kept to out of work hours. As it is I have to do a re-index at least every two days...

Hi, Thanks, lots to go on there. We are proceeding very slowly, step-by-step. So far we have done a backup and restore using The World Online database for practice. Then we plan to restore a backup of one of our small companies (we have two companies) into The World Online to see how that...

Hi, Thanks for all of your replies. We have asked our consultants to come in and do a data archive as soon as possible. However, they are busy and it could be a couple of weeks - we are not sure the system will stand up that long so we are thinking of trying our own data archive. Following on...

Hi again, My latest questions to our consultants as advised by lpgforms have just caused more anxiety! When asked if our server was suitable for v7.5 the answer was "just about". Our consultant explained that most customers ran a separate SQL server machine dedicated to Great Plains. As far as...

Hi Ipgforms, Thanks again for the advice. I've mentioned the server suitability to our consultants although one of their guys used to be our IT Manager so he should be conversant with the system. I think we never upgraded due to the cost and the fact that the system was working relatively...

Thanks Ipgforms and stef315 for your replies. I have contacted Professional Advantage for more details. Not sure I'm brave enough create a new company by hand. I really don't know my way around Great Plains with any confidence. In fact after I threw a wobbly we have asked our consultants to...

Hi, Thanks for your replies. Mentatdragon, it appears to be a Great Pains problem rather than a particular workstation. Any workststion which was invoicing or posting at the time of the problem, would run slow. Other operations on all workstations are slower but not sufficient to cause the...

Hi, Great Plains 5.5, 12 workstations running NT4, Windows 2000 server, 2.2G memory. Periodically operators involved in invoicing particularly report that the system is running slow - and I've seen it, its really slow like one line of an invoice every 10 seconds. Usually I stop and start SQL...

Hi, Yes, tried copying the folder over, thanks. Unfortunately my solution of re-installing it didn't last long! It ran for about half an hour fine. Then we had a thunderstorm - all workstations switched off, and when it came back on Great Plains was corrupted again. I have decided that its...

Thanks for the help, I'm sure you're right. In fact before it happened I was tidying up by clearing out some old .tmp files so I guess I may have swept an important file out with the rubbish. I searched the Temp folder, and everywhere else for any missing files but failed to spot anything. In...

Hi, I'm afraid I'm new to Great Plains having been dropped into the hot seat when our IT Manager left. We are running Gt Plains v5.5 on Nt workstations with the server running Windows 2000. One worksation is throw ing up the following error when accessing Transactions> Receivings entry> An...