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Recent content by AlfredRock

  1. AlfredRock

    faulty 1608-i phones restarting

    The phones read the ha1608ua1_343A.bin, then reboot. It won't start so it is difficult to upgrade/downgrade... also the remaining working phones hace the same .bin I supposed all are faulty, it just seems odd that 28 of 100 are bad
  2. AlfredRock

    faulty 1608-i phones restarting

    hi! I've finished implementing an IPO 500 r8.1(81) and 28 of 100 avaya 1608 phones are having this issue the phone boots, read the .bin file then change the screen and when it have to show the "dhcp * to configure" the phone restarts, so I have no option to enter the configuration to try to...
  3. AlfredRock

    Avaya Phones - How to display digits dialed during call

    Hi, A quick question: does anybody knows how to display in the avaya phones the numbers dialed during a call, ie. during an IVR session when you type other options or your account number, etc.. I see them in the softphone, but in avaya and nortel phones the digits in the display remains the...
  4. AlfredRock

    bandwidth over SCN

    indeed here in Mexico the bandwidth is still an issue, even the ISDN lines are an issue because we use R2 MFC the satellite network our customer have is limited in bandwidth so they need to optimize it, but I already talk to them and it's clear 25k is the best they'll get. still.... thanks to...
  5. AlfredRock

    bandwidth over SCN

    thanks guys!!! amriddle - thanks,the call control tip was great! intrigant - thanks for your response I´ll try your setup, because the lines number are the same today, each site has its own MOH texasbear - thanks for your response, each site provide its own MOH, QoS and traffic over the...
  6. AlfredRock

    bandwidth over SCN

    ok, guys The only thing is: Whenenver I make the call if the IPO1 (with external digital lines, over 300 IP and Digital extensions) place the call on hold the bandwidth ups to 25k when the IPO2 (with only IP extensions and the SCN) place the call on hold, the bandwidth stays at 8k it can be...
  7. AlfredRock

    bandwidth over SCN

    Hi Guys, We setup a SCN with 3 IPO and it´s working OK, but we have an issue with the Bandwidth. We select the codec G729 as preferred over the SCN and when we make a call it uses 25kpbs to establish the call, then drop to 6-8 kbps and that's great but when we put the call on hold it ups again...
  8. AlfredRock

    implement IVR to helpdesk ticket software

    Hola Guys! We have a costumer needing to implement a better helpdesk software for ticketing. We intend to use de IVR feature in the IPO to create the tickets directly from the phone. So I want to ask you if anyone of you have done anything similar or if you have any recommendation regarding...
  9. AlfredRock

    Hunt Groups deleted IPO R8.0(44)

    OH! That's right, just when we switched to DHCP client it deletes the HG, it's a glitch then. OK, we won't do the DHCP client anymore. The request was because the client has several gateways and 1 is the MPLS so it did'nt have connectivity with others sites, even though we configure the IP...
  10. AlfredRock

    Hunt Groups deleted IPO R8.0(44)

    Anyone has experienced that sometimes the HG in the IPO disappear? I have seen this in 2 different sites, but same version.... Have any idea?
  11. AlfredRock

    DTMF Tones not working

    I have grounded the IPO and still having problems, it seems it is a problem with the lines, so we decided to change to E1. Thanks guys, for trouble!!!!
  12. AlfredRock

    DTMF Tones not working

    Hi Guys, Thanks for the feedback, YES, we have recording, it's a small CCR with 6 users using softphones. NO, it is not properly grounded, let me do that and I get back to you
  13. AlfredRock

    New Installation with error

    it happened me once, even the telsets connected says NO LICENSE i ended up regenerating the SD card with the 7.0 and begin the process again.
  14. AlfredRock

    DTMF Tones not working

    ok, let me check it, don't think can make it soon, but I will get back to you. thanks!!
  15. AlfredRock

    DTMF Tones not working

    thanks tlpeter, i install a VCM32, but for now i'm unable to remove the combos. is this some kind of help? do you know how the IPO use the VCM Channels? i uses the slots so if I install the VCM32 in the slot1 it will use first this VCM channels?
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