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Recent content by Aldridge85

  1. Aldridge85

    Using browser to open system status in IPO 500

    You could try running it in internet explorer
  2. Aldridge85

    IPO 500V2 Self Signed Cert Expiring

    Ahh thanks Sizbut for the clarification. Will check this out.
  3. Aldridge85

    IPO 500V2 Self Signed Cert Expiring

    Bumping this for any help/thoughts If i regenerate the Avaya self signed cert and distribute to all users to install on their mobile devices, will i still have a problem with Apple's validity of no more than 398 days?? Thank you
  4. Aldridge85

    IPO 500V2 Self Signed Cert Expiring

    Hi all, I have a customer who uses the Workplace app remotely, with a mix being iOS/Android and Windows machines. The self signed cert that i used is expiring at the beginning of April, I'm wondering if there is a way to perform a relatively smooth transition to a new self signed cert? If i...
  5. Aldridge85

    Hunt Group overflow

    This happens to me, we have a group of customers who overflow to an external call answering company after 20s, randomly calls will go straight to the call answering company without ringing the first HG. We have the calls ring the first HG, Collective, with the required users, overflow after...
  6. Aldridge85

    IX Workplace and contacts

    Hi Jose You have to manually search for extensions as they do not appear automatically.
  7. Aldridge85

    Hosted IPO Extns keep swapping Randomly

    Hi Chris, I'm having a similar issue, mix of 9611g and J169, randomly reboot and some lose their extensions. Upgraded to 11.0.4.4 but customer has told me it's still happening. This is IPO500V2.
  8. Aldridge85

    IP Office 500V2 directory on IX workplace

    Hi, they won't show unless you manually search the name.
  9. Aldridge85

    Avaya IX Workplace Avatar

    Thanks Jamie for confirming. Now if customers ask there's a valid reason why it doesn't work, thanks again.
  10. Aldridge85

    Avaya IX Workplace Avatar

    Hi everyone How does one get the Avatar pic to synchronise from Avaya Spaces to IX Workplace? I'm testing the ios and windows client using TLS and have ports 5061 and 411, as well as the RTP ports forwarded on the firewall. Thanks
  11. Aldridge85

    Avaya IX Workplace Application on Apple IPhone With IP Office R11.1

    Hi guys Sorry for the late reply, thanks for the info, I've checked and the domain is registered in accounts.zang.io, i can log in to the IX app with my email so it's pulling the settings file ok. I've also checked security settings and i definitely have the Zang API and secret keys in there...
  12. Aldridge85

    Avaya IX Workplace Application on Apple IPhone With IP Office R11.1

    Hi Albus2 Does APN work on 500V2 11.1? In System Status i get 2 errors, 'Apple Push Notification Service unavailable' & 'Push Notification authorization failure:System ID is not provisioned' I don't think there is a Sys ID on 500V2? Thanks
  13. Aldridge85

    DTMF tones not working to inbound AA after Stun server issue

    Have you tried changing the STUN type to anything else? Blocking Firewall, Static Port Block?
  14. Aldridge85

    IP Office Release 11.0.4 Service Pack 3

    Looks like the ipo just constantly reboots lol
  15. Aldridge85

    Screen Saver J169/179

    Hi guys Just having a little play with our in house IPO500V2 R11 system and uploading custom jpegs. I've edited the 46xxspecials to include the custom screen saver/background jpegs and placed the file as well as the jpegs into the Primary folder. The J169 picks up the new images perfect but...
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