Recent content by AlanJ44

the one that works goes to a local celluar phone the other broke one is forwarding to a toll free number. However I used both 800 and local as test numbers with no success with either.

Curlycord, I will check those settings today! Standby. Thanks

That is a question for the carrier Working with them for the third day. They say both PRIs are the same. Only difference is my Norstars. One sends and one doesn't send the caller's number to the off premise. OLI will send the number unless carrier blocks it. If I am allowed to send the OLI...

OK help, Trying to forward off premise using Windstream IP PRIs. The showstopper is station level caller ID OLI. If enabled when the call goes to the off premise Windstream blocks it cause the system is sending the callers number which is an illegal number to Windstream. If I allow Windstream...

My failure through the AA and CCR was due to a customer calling the Flash or BCM CP via an IP line to the system also on an IP service. Never had a failure from a POTS or true T1/PRI just failed on these new dynamic services. My customers had a cable modem (axis box) from Brighthouse. After...

No longer hung! Missed the flex program button between Flash 50 page 2 and entering BB-1-LLL-hold. One key stroke was costly.

I'm hung up here also, just trying to add CO 007 and 008 to Buttons 19 and 20. Got 7 and 8 in line group and gave stations access to line group. All good, I can 88-007 as well as 802 and sit down on line. Incoming calls ring loop button. But for the life of me can't touch button 19 or 20 and...

Now that sounds like my dad! A 32 year AT&T veteran. Started after the strike of '58 retired in 1990.

Thanks to all for the help, and a big shout out to montyzummer. You are so right, I don't know the IP Office product range, I'm being forced to learn it. My life in the Nortel world is coming to and end!

What are the official replacement sets for the MD 5610 ad 5620? Thanks in advance

go to HTTP://localhost/rcc/dbfixutil/ run this tool. I have a site that goes corrupt from time to time with the same issue you have. This utility works wonders.

You have to use arp. Remember that MAC addresses are used at layer 2 and IP is layer 3. You will only be able to see MAC addresses that are in the same broadcast domain (on your subnet). The easiest way is if you have a list of MAC addresses, then ping the broadcast address(x.x.x.255 for a class...

OK Here might be the problem. Gen Del had 981 messages. No joke. Taking call pilot back this morning, keeping fingers crossed. Thanks to all for the sounding board and advice

Well Heck Ok problem came back, so we reduced all COS to 1, didn't help. Then we deleted and rebuilt the problem child's mailbox, didn't fix. Then we rebooted CP150, and "out of space" error went away and all is happy. Fast forward one day to this morning. Now all users mailboxes are kicking you...

OK this is a first for me. When trying to leave message for user we get "out of space" and exited. Most users have COS of 13. When I reduce this user to a 1 or 7 or even an 11 this clears the error and allows messages. This is only user that this occurs. I left them with a COS of 11 as the...