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Recent content by akandle

  1. akandle

    Micros RES SQL Query Help

    I am wondering if someone could help me write a sql script. I would like to export all of our gift cards to a format that I can open in excel (csv or similar would be perfect). If it is possible to get both new cards and redemptions for a period of time it would save me an enourmous amount of...
  2. akandle

    Micros 4.8 Error/ ws crash

    Does anyone have any insight into the errors that I listed? The server is generating the camapp.dll error every 20 seconds, all day long. I am afraid this is going to be something serious in the future. If anyone can help I would greatly appreciate it. Thank you Aaron
  3. akandle

    Micros 4.8 Error/ ws crash

    I got rid of the check and the system is running fine. We will know in the future that if this happens, we will just dump the check. I am still curious as to why the errors that I listed are still occuring. The error loading camapp.dll is happening about every 20 seconds, what is the source...
  4. akandle

    Micros 4.8 Error/ ws crash

    Last night our system went a bit haywire. One of the ws crashed with a "ops.exe has encountered a serios error". The first one that went down was a ws5. It seemed to be centered around a particular check. We tried to pull up the check on another machine (this time a ws4lx) and it suddenly...
  5. akandle

    Micros RES4 database

    We got a hold of micros again today, as they have never gotten back to us from our previous call. They sent me a zip with the required driver and documentation on installing the driver. I have the scripts from the old server and all the security settings have been modified for pci compliance...
  6. akandle

    Micros RES4 database

    So I called Micros, we do not have any time left, and now they are essentially ignoring us. They said they would start a case and have a tech remote in to do the install. We have to get the system up and running, is there any way to get this done? Thanks again for all the help.
  7. akandle

    Micros RES4 database

    Thank you very much!! So, I have the system installed and micros is working wonderfully now. I have cleared the old menu/employee information and it all works perfectly...except, the credit cards. On the workstations it gives a driver not loaded error. I think I found the installer that was...
  8. akandle

    Micros RES4 database

    Hey, Thank you for the advice, my next step will be to clean the tables. Another question: What is the "Set name utility" and where can I find it? I would like to change the name of the server if possible. Thanks again.
  9. akandle

    Micros RES4 database

    Alright, I got the old database up and running. Would it be easy to clear all the employee, sales, and menu tables? If so, would someone be willing to give me a little direction as to which tables and so on? Thank you again. mrpinks3 - We are located in Oregon. Micros here is not that bad...
  10. akandle

    Micros RES4 database

    Hello, This is our situation: We have been leasing some of our micros equipment from the previous restaurant in our location. They are taking some of the equipment (server and some terminals/printers). I have already replaced the terminals on the floor and have purchased a server. I have...
  11. akandle

    Micros 3700 Autosequence printing problem

    Thanks for all the advice everyone. I have double and triple checked that every possible printer setting is in fact set correctly, and they all are. I have cleared all remnants of previous printers. Nothing is working. The reports still print portrait when they are supposed to print...
  12. akandle

    Micros 3700 Autosequence printing problem

    well I have certainly set all the necessary defaults to the correct orientation. like I said it prints perfectly when it the report is manually printed. That does make sense Steve. Basically I need to go into chrystal reports and change the orientation there? Thanks jd1111 and Steve.
  13. akandle

    Micros 3700 Autosequence printing problem

    Hey, I was wondering if someone can help with a curious little problem. I recently installed a new printer on the back office pc. The problem is that when our end of day autosequence takes place, it prints the wrong orientation, cutting off half the information. If the report is manually...
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