Recent content by ahays

SOLVED: I simply turned off the VPN and ... viola! regs, .al.

Yeah ... the "CRAFT" login won't clear the VPN settings, only the base config. regs, .al.

I have a couple of 9641G VPN phones at home that I used to support a remote customer who has now left Avaya in favor of Teams (holding my breath until they realize their mistake). However, I cannot figure out how to clear the VPN settings from these phones so that I can used them as standard IP...

Hey, I know that in order for 'Dial by Name" to work the user's name must be recorded. Is there a simple report that can be run to tell you who's not recorded their names in VMPro? regs, .al. Avaya Certified Expert http://www.jeral.com/avaya-learning.html

Software: R016x.03.0.124.0 Patches: 21904, 23947, KERNEL-2.6.18-417.AVI, PLAT-rhel5.3-3021 This feature USED to work in this customer's PBX because I've used it (I have a VPN hardphone extension off of this PBX on my desk at home). EC500 works fine, but the remote FNE features via DID do not...

Brett: Thanks for your support. My onsite guy did exactly what you suggested; added the cabinet back in and removed it. After performing this task twice all alarms seem to have disappeared except for a CSS warning (something that we're still working on) but at least all major/minor alarms...

Also, this: PN 01 EPN-SNTY 8801 0 06/28/00:28 188 18 11 n n 06/28/10:23 PN 01 EPN-SNTY 8806 0 06/28/00:29 179 18 9 n n 06/28/10:24 PN 01...

As far as I can tell, Yes. There are no obvious PN1 or cabinet 1 translations in the PBX. I say "obvious" because there's "obviously" something there that we must've overlooked. regs, .al. Avaya Certified Expert http://www.jeral.com/avaya-learning.html

Sorry for the delay. Things have been nuts and I didn't receive a notice of your reply. :/ Here are the current alarms and errors: ALARM REPORT Port Mtce On Alt Alarm Svc Ack? Date Date Name Brd? Name...

We removed a MCC and replaced it with two (2) G650's on our CM 5.2.1 system. Basically, we created PN 4 and added the G650 as Cabinet 4 then one-by-one moved all of the cards and their corresponding translations. So, when it came time to remove the MCC everything went smoothly ... or so we...

The license file has to be regenerated. regs, .al. Avaya Certified Expert http://www.jeral.com/avaya-learning.html

The license is married to the serial number of the "Golden IPSI" so as long as that IPSI is not damaged then you should be able to reuse the license file. However, if the IPSI is toast you'll simply have to change the serial number of the license file to that of the replacement IPSI. .al...

I searched the forum first and was unable to find the specific answer ... but I'm looking for the entry that will correctly format the local log into a dial string for 96xx telsets in our London office ... i.e. caller id delivers 0044xxxxxxxx and to dial all they need is 0xxxxxxxx. Isn't there...

Well, it really makes no never-mind. As intrigrant said, it's little more than "a step-up" now. Nary a response. AT-X simply generates an "OK" response as if the system is playing Jack Nicholson's role at the very end of "One Flew Over the Cuckoo's Nest" ... lobotomized. I anticipated this...

Thanks for that. I appreciate the effort on such an important holiday. One question before I get started ... I do not have 3.0 but I do have 3.2(59). Will that work? regs, .al. Avaya Certified Expert http://www.jeral.com/avaya-learning.html