Recent content by adame11

I was affraid of that

I have a BCM 400 4.0 with 2 8x16 combo cards up until this last weekend i haven't had any issues. This weekend 3 lines on one of the cards wouldn't give dialtone (Card A Lines 091-094, 099-102). 092,093,094 being the lines that no longer worked. Incomming calls still showed apperences but when...

Look into Contact Centre, this will work for you if you only had a few sets in mind. it is keycode driven and has a limited number of users

Thanks guys, But it must have been an issue with the clock. I disabled the NTP and re-sync it to the server and the problem fixed itself

you must enable registration in "Telephony Resources"-IP sets and set Password. then Once you plug in the phone and see the nortel logo press the 4 soft keys below the LCD one at a time from left to right. this is where you enter your network info. at the end it will ask you for your...

Tried that, twice

already tried that. Ring SVC has always been set to Auto. Ive tried setting it to off then back to Auto but still no dice

I currently have a BCM 200 4.0. I set up a night service to ring the VM ext at night so callers go directly into the Auto Attendant(AUTO). It has worked for the past year without any issues. Last week we had a company outing and needed to close up shop 1 half hour early. for customer convience I...

when you are connected to the oam port, check to see if your pc resolves a ip address from the bcm dhcp server. if it doesn't, set your ip to static "10.10.11.2" then try to ping. if you get in check your service manager to see if some services have stopped. if they have you can try to restart...

thats the problem the error didn't follow the ext, i did set relocation with ext 4228(p0408) and ext 4239(p0409) and the problem stayed at port 0408 witch is now ext p0409 Thanks

I have a customer with a bcm 50 installed. About a week ago he complained that his handsfree and and internal ringing was not working. ie. if someone called him internally or transferred a call to him his intercom button would flash but no ring, as well when he tried to use his handsfree...

I do believe the problem has something to do with the target lines though, because when I dial an invalid recv'd # ie 266 witch i have not set up a target line for the call is redirected to the prime set 221 and rings 6 times before going into the VM box. I don't know if this helps you out but...

I tried on one target line it didn't work.

control set is set to the reception set on both systems x221 & x521

before you can register a set you need to set up the system info such as IP, ports ect to do this you need to use the ID 26567*738 once you have set up the phone and are connected to either S1 or S2 then you will use the registration pw listed above.