Recent content by act901

OK, new question.... I need to add an additional DN to a phone. This DN will appear on 3 different phones. I have DN pickup allowed (DPUA). There are say, 5 people in this group and they all are able to answer each other's first 2 lines. There will be 1 person in each group (3 groups) that will...

thanks fonchick. I also posted this on pbx info... Yesterday, I spoke with my vendor and we set up a number (based on an analog set) and then set the CLS to FNA, HTA, CFXA and set the FDN and HUNT to the number we want the line to forward to. When I call the number internally, it forwards after...

Well, I am trying to set the line to forward if no answer after 4 rings. But, I want it to forward to an external number. Any thoughts on how to do this? I have set CFXA, FNA and HTA and entered the number I want it to automatically forward to in the HUNT and FDN field. And, this still does...

Does anyone know where I may find out if I have a Directory Number Expansion Package on my PBX? I am trying to find out how to forward, no answer a call to a long distance number (obviously, on a different phone system). I was thinking I could just enable FNA and enter the HUNT number and...

Great, thanks.

Can you use 7000 model phones previously used with a Norstar system with a Meridian 1 Option 11C? thanks

Can an Option 11 be used as a PA system. Meaning, can we dial a number on a phone and whatever we say will be broadcast through the speaker on all sets? thanks for any tips

I have set up a scheduled daily data collection to run every morning at 12:05. It looks like the script running is called 'collect.scr' and writes to the following file: mdr1.dat I would like to get notification that the script is running or the file is being written to everyday. Does anyone...

thanks, I just found that in our VSDN table I can change our main DN (500). I can keep the access dn set to 500 in the properties, change the service from MS to AS, change the voice menu ID to 721 (inclement weather announcement) and it works fine. At this point is there a way that I could allow...

I am using MM. are they pretty similar? I would like to set up a temp greeting as well, but it would also be nice to allow them to go to our main menu after hearing that the office is closed. (We have a lot of information that is accessed by phone even if we are closed.)

nothing. it always uses the same main greeting.

I am not too familiar with the setup for an ACD, but we already have one in place that functions as follows... "welcome...press 1 to go here press 2 to go there...ect etc." During office closings, for weather, how can I change the main DN to say "we are closed...blah blah...

I have recently added another computer to my office running Win2K. With my Win98 machine I can type in an address in our intrAnet and I get there without fail. However, on my Win2K it can't find the site unless I enter the entire address. For example, if the site were...

thanks, that seems so silly for Microsoft to give these options for power management but it will inherently cause problems elsewhere... ...it's a "feature" not a bug....right? thanks for the replies...

thanks, I checked that. I think it's standby mode. I have it set that when I push power, the computer goes into standby mode instead of shutting down. This seems to be what created the problem...something's not working right. thanks for the response!