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Recent content by abujega

  1. abujega

    Missing charts in JRC

    Hi, we're using CRXI and the Java Reporting Component. The problem is when a report contains a chart, it's displayed as a red 'x', with a link to a png file e.g. crystalimagehandler.jsp?dynamicimage=crystal12078194198903269.png The file exists on the hard drive, but crystalimagehandler.jsp...
  2. abujega

    Invalid pointer error

    Hi, I'm using CRXI, and I'm getting the following error when I try to page or zoom on a few reports which are being run through RAS with IE: Error Type: clientdoc.dll (0x80004003) Invalid pointer The reports have been working fine for months, but all of a sudden I keep getting this error. Any...
  3. abujega

    Line graph - plot zero values

    Ian, I didn't explain this properly, but I need a chart for each Agent in the report, therefore I don't think I can use cross-tabbing as this will just generate a chart for the whole report. Do you have any other ideas? Madawc, thanks for the suggestion, but that doesn't work either. As there...
  4. abujega

    Line graph - plot zero values

    Hi, I'm using CRXI, and I want to include a line chart which shows the values of Actual_Amount (a running total) and Target_Amount (taken from my database) on change of Period. Everything works fine except for when the Actual_Amount is zero. In 'Report Options' I have checked 'Convert...

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