Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by abrasher

  1. abrasher

    Loop won't come up

    Could be a DTR issue, can you use an analog phone in dial pulse mode and make a call?
  2. abrasher

    [b]Node for i2004 Nortel VoIP set[/b]

    good deal!
  3. abrasher

    [b]Node for i2004 Nortel VoIP set[/b]

    Do you have a signalling server?
  4. abrasher

    Loop won't come up

    does it have a net card?
  5. abrasher

    Privacy on Analog call transfer

    Try putting PHD under FTR on the set Ld 10 REQ:chg TN l s c u ECHG: YES FTR PHD
  6. abrasher

    Call Pilot call drops

    It sounds like they are information only mailboxes. Do you have enough licenses to add more boxes?
  7. abrasher

    MICA

    The card has 2 options. Use a hunt group or ACD that I set to ACD on the initial card setup ( see below ). My agents are logged in ( print out below). System Attributes: card name: MICA report aging days: 32 short occupancy seconds: 5 card_acd : defined agent id: 2900 acd multiple queue: no...
  8. abrasher

    package

    The Opt 61 I upgraded had to have the Core / network shelves replaced. Unless that's what the documentation was talking about, but it was hardware, not software.
  9. abrasher

    MICA

    Thanks John. What I have is a CS1000E using the MICA card for routing certain calls using DNIS to different ACD groups. I have my MICA ACD grp built and 8 agents per my licensing. The main problem I have is when I go to the BUI interface, I get the login screen, but after I login it starts...
  10. abrasher

    IDLE SET DISPLAY

    Another silly question. Do you have more than 1 Call Server? What Signalling Server/Media card are the phones registering to?
  11. abrasher

    T1 to T1 PRI

    1. You will need a PRI circuit to connect to. You will have to get the information from the Telco provider as to how it is configured. ( NI2, B8ZS, ESF, how many active b chnls, etc. 2. you will need a D channel daughter board, TMDI card, or PRI card depending on the switch type and your...
  12. abrasher

    MICA

    Does anyone know how to program a MICA using ACD?
  13. abrasher

    CP150 Problem

    Sounds like you may have some corrupted memory on your PCMCIA card . I would buy a new one, download the SW from Nortel's site if you have access, format the card, reinstall the SW and try that before I bought a new CP. You can verify the corruption by hooking a 9 PIN null modem cable to the...
  14. abrasher

    Upgrading 6x16 DR1 to DR5 / 5.1

    If the KSU has green writing and the norstar emblem on the outside is Green, then it is a DS cabinet, if it is Gray, then it is a non DS cabinet
  15. abrasher

    CLID-sending DID number

    The only way I know would be to build one for each group of NXX's and use the DID number as the key 0 DN. EX 334-677-9999 Build CLID table for 334 677, say yes to DIDN prompt. Then use key 0 SCR 9999. for each DID set Repeat for each different NXX grouping of numbers.
See more

Part and Inventory Search

Back
Top