Recent content by abdullamahmud

Salute you. It worked. Thank you very much for the solution. I should buy a lunch for you. Thanks AB Abdulla Mahmud ACSS, APSS, ACIS, MCP, dCAA BS.c(CS), MS.c(IS)

Do not get me wrong. I was not harsh but unfortunately i have poor writing impression. I am really sorry for that. Thanks for your reply i will try to find out the problem. Thanks AB Abdulla Mahmud ACSS, APSS, ACIS, MCP, dCAA BS.c(CS), MS.c(IS)

Both are connected to internet directly and both can ping SIP provider IP. None of them are using LAN2 or WAN port or public IP. I am looking for an answer how the SIP INVITE get changed for Location B. Thanks Abdulla Mahmud Abdulla Mahmud ACSS, APSS, ACIS, MCP, dCAA BS.c(CS), MS.c(IS)

I have two IP Office 500V2 in two different location. One location (Location A) can make and receive call but the other location (Location B) can make call but unable to receive call with same configuration and same SIP provider. When i try to call the number from my cell phone it says the...

Hello, I have IPO SE 8.1 installed in my lab. Primary server failed due to hardware issue and service is running by secondary server. Now planning to change primary server with a new server with everything installed (firmware, version etc) as before (except configuration). It should take backup...

thanks @ Bas1234, could please tell me one more thing? what will be in telephone number field? i believe (100) will be in telephone number field because it is a paging group number. for Main site, Short code: *99100 Feature: Dial paging telephone number: 100 Line: 0 for other sites...

@IPOLackey 1)7.0.42 2) The customer does want all users in a central paging group, so they can page all user at all sites at one time. 3)The paging is done via short codes. 4)All sites need to page all others, including their own at one time. these are the info i gave got. hopefully it will...

@IPOLackey, thanks for your reply. but i called to one of the Avaya solution provider company for support. they said that SCN does not support multi-site paging. they are suggesting me that i need to get a trird party module (VALCOM) to make it work. I do not have the detail information. i am...

We have a customer who has a 4 site IP Office network (assume SCN). They are experiencing an issue with multi site paging. Note, all paging is done via phones – there are no overhead speakers. The customer has 2 types of page codes: 1. a page to a single site 2. a page to all (4) sites The...

I am using Avaya IP Office 500 V2. where do i need to set the remote caller ID? Thanks in advance Abdulla Mahmud APSS, ACIS, MCP, dCAA BS.c(CS), MS.c(IS)

Hello, i am looking for a solution that is in my office i have extensions 201, 202,203 and 204. I have enabled mobile twinning for 203 extension. when someone call to my Extn 203 the call twinned to my cell phone. I can see the caller ID as 203 in my cell phone. It seems 203 is calling me. Is...

Hello, The problem has resolved. it was about media relay. Provider end media relay was not activated that's why for outgoing call was silent. Thanks AB

I have two different IP route on my system. My router WAN IP is 23.24.31.198 and LAN IP is 192.168.0.1 and SIP trunk provider IP is 75.98.35.150. IP Office IP is 192.168.0.160. 1. 0.0.0.0 0.0.0.0 192.168.0.1 (GW IP on LAN1) 2. 75.98.35.150 255.255.255.255 192.168.0.1 (GW IP on LAN1) Thanks AB

Hello, I have changed a little bit. Before My IPO was public facing but it is now inside LAN. I can receive call and hear the voice. Problem is when i make outgoing call, it established but i cannot hear anything neither remote party. Why the incoming is OK and outgoing is NOT? Any idea...

Finally, i have resolved the problem. I am using Avaya IP office and i need to create a SIP Line. I did it before but i am just pointing the error. In SIP Line Tab, i need to mention ITSP domain name. So i have write down the ITSP parameter as my SIP trunk provider domain name. It was wrong. I...