Recent content by 3Series

Thanks for the info bjsvec. I think I'll give bypassing the switch and connecting the BCM directly to the Router a try and see if anything changes. Hopefully, it does make a difference as I'm a bit leary of getting into the VPN config.

Looking at IP Subsystem>General Settings in Element Manager, I see the following under IP Settings: Obtain IP Address Dynamically (Unchecked) IP Address - 192.168.16.251 IP Subnet Mask - 255.255.255.0 Default Gateway - 192.168.16.253 I also notice that the DNS settings are populated with the...

Thanks SD. Yes, there is a data switch. We're using an HP ProCurve 2524 switch between the VPN Router and the other devices on out network, including the BCM. Here's a simple diagram to illustrate how we're currently set up: WAN | Cable Modem | VPN Router (also...

I've noticed a couple other posts on this issue, but with slightly different configurations or equipment. We have a number of IP Softphones (2050) set up on staff laptops to connect to our BCM50. When the computers are in the office & connected to our LAN everything works as expected, but when...

^^ Dasheen - will do, thanks.

Don't mean to hijack this thread, but I'm currently trying to resolve an almost identical problem with our Softphones (205) and BCM50. Like the OP, our softphones all work fine inside our LAN and we're unable to connect to or ping the BCM through VPN. A couple of slight differences though...