Recent content by 3000gt

Hello, I used to work on Hicoms years ago. I am looking for the manuals for the Hicom 300, 300 E and the Manager. Anyone with the manuals or info that can help would be apreciated. Thanks Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone...

Hey Don, thanks we have two technicians logging in from different locations. One is on site, and the other is off site with no land line, just internet access. However the Hicom 150 only has dial up access, no LAN nor ISDN access. I was trying to log into the PBX without a landline, so the...

Can anyone tell us the required settings or able to check their Hipath 3000 Manager settings: Options/Program Options/Communication Settings menu for the following: What option should be selected under Modem Settings/Modem Type. We are using an external us robotics 5686 .v92 modem to dial out...

My bad, I should have said I have both Hipath Manager and Hicom Manger as well as Procomm. So, the problem is trying to remote log in t the Hicom, which only has a dial up POTS CO trunk connection to the outside world. And I have a PC with only an internet connection, no Analog line or modem...

I need to remote login to a Hicom 150 PBX that is connected t the PSTN (public network) with a dial up modem. I have Procomm Plus on a PC with Internet connectivity, as well as Skype phone service over internet (digital). I do not have a POTS analog line to use though. I would like to find...

I need to remote login to a PBX that is connected t the PSTN (public network) with a dial up modem. I have Procomm Plus on a PC with Internet connectivity, as well as Skype phone service over internet (digital). I do not have a POTS analog line to use though. I would like to find out if there...

Hi Don, I really could use the Phonemail manuals for Phonemail SE versions 6.3 and 6.4. All manuals available, but especially the commands manual. Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs

Cody and Don, I was at the sight last week and found out the CBMOD controller card has 2 PCM/CIA cards, which means it has an IMOD. Also, I can see "IMOD" listed in the card/slot screen of Hipath Manager E. So I am planning on a system reboot. Then if that doesn't work, are there any other...

Actually, I really need the Phonemail SE manuals that work with several systems from the 9006 series, Hicom and even Hipath. Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs

Can anyone send me links to all the manuals and reference/user guides for the Phonemail systems that work with Hicom 150? Thank you in advance Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs

Cody, thanks for your information. How can you tell if the modem is onboard ISDN? Is it the controller card with the PCMCIA card? And I assume the IMOD is a card in a slot labeled "IMOD" then? Will it show that info in the Manager E transfer screen? I will not be able to get to the site...

Don, thanks again for the detailed info. I might be able to get back to the site late this week, or early next. I will use the phone administration mode and check the Trunk programming for the 5289 ext. number, maybe its part of a trunk group. I will reset the trunk if so, and then know if...

Thanks for the info Don. SO tell me if I'm incorrect, but the IMOD modem is digital or analog? ANd the incoming service call has to be set up on a DID trunk? So since I know the phone number the tech is calling xxx-5289, I should be able to see that number in the DID trunk list (unless its...

Our Siemens support engineer cannot access a Hicom 150 E remotely anymore, it was working great for a couple of years. She had dialed a phone number which I presume activated an internal modem to answer to administer the system. I have logged in through Hipath Manager to locate the modem...

Thanks Silverblade, I found the info in the manual for the Hipath 3000 Manager. Expertise in Avaya, Rolm/Siemens, Mitel, Nortel, NEC, Alcatel, Toshiba, Aspect, Ericsson, Executone, Panasonic PBXs & KSUs