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Recent content by 26822809
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What is the concept of ARS?
Where can I get a easy to understand documentation -link or PDF/notes are welcome. Thanks in Advance- 26822809
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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MCI Transfer and TakeBack feature
This solution is not thru ACd but thru other device - NISE/RACAL/THALES voice logger. Record the agents in extentions and the verification team can track the transfers.- 26822809
- Post #2
- Forum: Avaya: CM/Aura (Definity)
