does anybody know if the call can be answered by music first then a greeting can not seem to get this to work when i set it to dist for step 1 it rings at the console if set for greeting it works the customer wants there clients to here the comercial before they answer phone is this possible?
1 forced greeting then 30 seconds of comercial then 2nd greeting set for forced if agents ava they do not get comercial how can i make this work? i want the customer calling in to hear at least 30 seconds of comercial before call is answered
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