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VM Pro Migration to App Ser

Migrate from Windows R11.0 to R11.1 by budbyrd
Posted: 29 Apr 21 (Edited 19 Jun 21)

VM Pro Windows to Linux R11.1 Migration Hyper-V

Create a Hyper-V virtual server. Install and ignite the R11.1 application server.
Create a Hyper-V virtual server. Install and ignite an R11.0 application server.

At the linux prompt login as root.
Enter: sudo vi /etc/ssh/sshd_config
Press ‘I’ to enter into insert mode and modify the entry.
Change PermitRootLogin no to PermitRootLogin yes
Press esc key to exit insert.
Type :wq to write and exit the editor.
At the command line type ‘service sshd restart’ to restart the service.
This will allow full access to the server file structure through WinSCP.
It is best practice to change this back to ‘no’ when the process is complete.
Do this procedure to both servers.

From the Windows VM Pro client connected to the Windows service open File/Import or Export. Choose Export and press Next. Choose the destination and press next, and Finish. This assures you have a backup call flow.
Open File/Voicemail Shutdown.
When the window pops up choose Suspend.
Open Administration/Preferences/General/Backup & Restore tab. Click Backup Now.
In the pop up window click all boxes except Encrypt Backup and press Ok.
Press OK on the Preference window. It will take a while. Click OK.
Reopen the Backup & Restore tab. If the Backup Now button says Abort it isn’t done. If the backup is a new choice in the backup window it is done.
Open file explorer and navigate to Program Files (x86)/Avaya/IP Office/Voicemail Pro/VM/Back Up/Scheduled/Immediate and copy the VMProBackup folder.

Open WinSCP and login as root on the R11.0 app server. The root password was changed to the security password during ignition. It is the password to use for login.
Go up one level and navigate to opt/vmpro/Backup/Scheduled/OtherBackups and copy the backup folder there.

Open Web Control in a browser for the R11.0. (IP:7071) Go to the settings tab. Scroll down to the Backup and Restore and click the Voicemail Restore button. This will open a window to choose the backup file. Select the VMProBackup file and hit Ok. This will transfer all of the VM data to the new R11.0 linux app server.

Connect the Windows VM Pro client to the R11.0 app server. Verify the call flows imported properly. If not open File/Import or Export. Choose Import and chose the MDB file earlier created. Click next and finish. This will complete the migration to the R11.0 app server. The point of doing this is converting to the linux file structure and naming rules which differ from Windows. This step reformats the files properly.

Connect WinSCP to the R11.0 app server as root. Go up one level and navigate to opt/vmpro. Copy the Accounts, Greetings, and Names folders. Open the Wavs folder and copy all of the custom wavs. It is possible the wavs did not copy with the Backup. You can copy them out of the Windows machine if necessary.

Connect WinSCP to the R11.1 app server as root. Go up one level and navigate to opt/vmpro. Paste the Accounts, Greetings, and Names folders. Open the Wavs folder and paste all of the custom wavs.

Connect the Windows VM Pro client to the R11.1 app server. Open File/Import or Export. Choose Import and chose the MDB file earlier created. Click next and finish. Save and make live. This will complete the migration to the R11.1 app server.


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