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Basic Programming

CLID Routing Table programming by curlycord
Posted: 15 Mar 19

CLID Routing Table enables you to direct a caller based on their Caller ID to one of the following:
-Table
-CCR
-Mailbox
-DN

Note that the caller will hear the Greeting X for your Table first before following the rule (except -DN).

Workaround options:
If you have the same greeting 24/7
-instead of 2 separate greetings (Greeting 1 followed by CCR 1) record the whole greeting in CCR, then tell Table 1 to play Greeting X (a greeting that has not been recorded).

If you have a Day and a Night greeting then copy Tree 1 to 10 and 11
-Record the whole greeting in CCR 10 with your Day greeting
-Record the whole greeting in CCR 11 with your Night greeting
-In Table 1 tell Morn & Aft to use Tree 10, then tell Evening & Non-Bus to use Tree 11

This is just a guide/example, you can use what ever Trees and Table you want.

Back to Nortel: Business Communications Manager BCM FAQ Index
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