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Point of sale systems FAQ

Micros 3700

Reports Opening in Separate Adobe Reader Window by Moregelen
Posted: 1 Sep 17

Auto-sequences and reports displays reports via Report Viewer, which is an IIS application. It does this via an embedded Internet Explorer browser. If reports are not opening in-line and are instead opening in a separate Adobe Reader window, you will need to reset Internet Explorer.

  1. Open Internet Explorer
  2. Click settings (cog wheel top right under X button)
  3. Click Internet Options
  4. Click Advanced tab
  5. Click Reset
  6. Check 'Delete personal settings'
  7. Click Reset

A reboot should not be necessary despite what the reset button says.

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