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IP Office Remote Access

How do I connect to IPO Remotely via SSH/PuTTY? by atcom
Posted: 20 Sep 13 (Edited 4 Jul 14)

This MAY appear more complicated than it really is...

1) Make sure your webcontrol/Administrator password is secure!

2) Forward TCP port 22 in your router to the private IP of the UC Module/Applications Server

3) Connect to the voicemail system via SSH with PuTTY, login as Administrator

4) Switch modes: type "admin", password "Administrator"

5) Switch to root: type "root", password (root password you setup from webcontrol)

6) Modify ssh: "nano /etc/ssh/sshd_config" and change tcpforwarding to yes (it's neat the bottom of the file), press Ctl-X to save & exit.

7) Restart ssh: "service sshd restart"

8) Add another user: "useradd newuser"

9) Add a password for the new user: "passwd newuser"

10) Type "exit" then press enter, do this 3 times

11) Add tunnel settings in PuTTY: 50791 & 50804 (you may want to do the same for 50802, 50805, 50808, 50812, & 50813)
Source port "50804"
Destination: "192.168.XXX.XXX:50804" (substitute 192.168.XXX.XXX with the actual internal ip of your IPO)

Source port "50791"
Destination: "192.168.XXX.XXX:50804" (substitute 192.168.XXX.XXX with the actual internal ip of your Voicemail Pro)

You can do the same with ports 7070 and 8080 to have access to Webcontrol and OneX Portal through a web browswer. This method will not work for Monitor and System Status because they are UDP, not TCP.


12) Connect via PuTTY with new user account

13) Chage to root: "su -" enter the root password when prompted

14) *This step may not be required* Restart the firewall: "service iptables restart"; I'm not sure why we have to do this

15) Login with manager to

16) Change hosts file (C:\Windows\System32\Drivers\etc\hosts) in Windows by running Notepad as an Administrator, add " putty.localhost"

17) Login with VM Pro Client to putty.localhost

Back to Avaya: IP Office FAQ Index
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