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Home > Forums > Wiring Closet > Phone and Telephony Systems > Nortel: Norstar systems > FAQs

Nortel: Norstar systems FAQ

CallPilot

how to retrieve key codes from call pilot by atdjr123
faq799-7556
Posted: 23 Mar 12 (Edited 31 Mar 12)

PERFORM A BACKUP ON CP 100/150 W/ BRU SOFTWARE ON PC
ONCE BACKUP IS COMPLETED GO TO DOCUMENTS AND OPEN FOLDER
ONCE FOLDER IS OPENED LOOK FOR ST FOLDER/ OPEN IT AND LOOK FOR KEYCODES
THIS IS AN STO FILE AND CAN BE VIEWED W/ NOTEBOOK OR WORDPAD
THERE WILL BE A STRING OF 34 DIGITS, STRIP OFF THE LAST 10 AND YOU WILL HAVE YOUR STRING OF 24 DIGITS FOR KEYCODES
THIS IS ESPECIALLY IMPORTANT IF YOU ARE GOING TO RESTORE FROM ONE CP TO ANOTHER AND YOUR REPLACEMENT CP HAS ADDITIONAL MAILBOXES THAT YOU DON'T HAVE KEYCODES FOR
ONCE YOU PERFORM A RESTORE ON THE REPLACEMENT CP IT WILL DEFAULT AND YOU WILL LOSE YOUR ADDITIONAL MAIBOXES
SO PRIOR TO RESTORE, PERFORM BACKUP ON REPLACEMENT SO YOU'LL HAVE KEYCODES TO RESTORE MAILBOXES YOU LOSE

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