How to find out system IP address details on an unknown BCM 50 system
The guide is intended to be used when working on a BCM 50 that you have no knowledge on its history, IP or Account / Passwords etc.
Find a M7310 / 7324 programming terminal which is connected to the BCM. Press the Nortel / Feature key followed by 9*8.
The display will show ... User ID:_ RETRY OK
Key in the Nortel default telset ID of "setnna", which is also 738662 on the phones keypad. Then key in the default password associated with it of "config" or (266344).
If it's successful, then the display will change to Feature Codes NEXT OK
Press OK to list out the systems site ID SID:xxxxxxxxxxxx NEXT BACK
Write down the site ID, in case you need to get the Keycodes!. Then press BACK.
This time at "Feature Codes", press NEXT 2 times to get to the IP Address menu.
Press OK. Display shows.. IP Address CHNGE BACK
Display shows.. DHCP:Disabled IP ENL BACK
Press IP. Display shows.. 192.168.0.150 NEXT CHNGE BACK
Press CHNGE, key in the new IP address. Use "*" as the "." Once you have done that, the display will show "Subnet Mask". The current setting will be listed after a few seconds. i.e. 255.255.255.0 NEXT CHNGE
Press NEXT or CHNGE as required. The display will show "Default Gateway". The current setting will be listed after a few seconds. i.e. 192.168.0.1 NEXT CHNGE Press NEXT or CHNGE as required. You will end up at the IP Address. If you have made any changes, then you will get a message "Restart Required", followed by.. Restart Now? NO YES
Press "YES" to get another message Are You Sure? YES NO
Press the "YES" button & you will see the display change to "Restarting ..."
Any active calls will be lost & the normal time & date will appear in a minute. Wait for a good 5 minutes, before trying to see if it's possible to "ping" the BCM system.