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Nortel: Business Communications Manager BCM FAQ
Centralized vmail
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How to set up BCM to BCM Centralized VoiceMail by mroberts
Posted: 24 Aug 05
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BCM Centralized Voicemail
Both systems must have MCDN keycodes and VOIP trunk keycodes installed.
Host BCM Side - 3000 series extensions
Under Dialing Plan, Private Network
Type: CDP
Private network ID 1
Location code: nothing
Private DN length: 4
Under Telephony Services, Lines, VOIP lines
Trunk Type: VOIP (Read only)
Line Type: Pool B
Prime Set: DN 3221
Distinct Rings: none
Auto Privacy: Yes
Use auxiliary ringer: No
Full Auto Hold: No
Redirect to: blank
Under Services, IP Telephony, IP Trunks
H.323 header
FallBack: Enabled
Call Signaling: Direct
Primary Gatekeeper: 0.0.0.0
Back Up Gatekeeper: 0.0.0.0
Alias Names: None
Registration TTL: 60
Gateway Protocol: CSE
H245 tunneling: Disabled
Call Signaling Port: 1720
RAS Port: 0
Click the Remote Gateway Header
Click Configuration, Add Entry
Name: Enter the name of the other side BCM
Destination IP: Enter the IP address of the other side BCM
QoS Monitor: Enabled or Disabled.
Transmit threshold: 0
Receive threshold: 0
Gateway Type: Choose the software level of the BCM of the other side
Gateway Protocol: CSE
Destination Digits: 2 û Enter the beginning digit of the other sideÆs DNs.
Build a target line for each phone with RecÆd # of the extension.
Services, Telephony Services, Lines, Target Lines
Then assigned the target lines to ring only on their corresponding extensions.
DonÆt forget to build a Target Line for the VMDN as well. Just do not assign it to ring on the VM DN.
Telephony Services, Call Routing, Routes
Click Add, route 003 (or any unused route)
External #: blank
Use Pool: B (or whatever pool your VOIP lines are in)
DN Type: private
Click on Destination Codes
Click Add, enter the beginning digit of the other sideÆs DNs
Then click on the Destination code key, then on the key of the code you just added.
Click the Schedules key
Click the Normal header
Use Route: route 003 (or the route you just built)
Absorb length: 0
Host CallPilot Programming
Assign the target line that has the recÆd digits of the VM DN to be answered by AA, in 0 rings.
Build a Mailbox for each phone including each ext on the far side. Assign them to their corresponding extension numbers.
Under System properties
Enable Network Transfers: check
Redirect DN: check
Enable External Initialization: check
Make sure under F982, that the answer lines box is checked!
[B[Remote side[/B] - 2000 series extensions
Under Dialing Plan, Private Network
Type: CDP
Private network ID 1
Location code: nothing
Private DN length: 4
Under Telephony Services, Lines, VOIP lines
Trunk Type: VOIP (Read only)
Line Type: Pool B
Prime Set: DN 2221
Distinct Rings: none
Auto Privacy: Yes
Use auxiliary ringer: No
Full Auto Hold: No
Redirect to: blank
Under Services, IP Telephony, IP Trunks
H.323 header
FallBack: Enabled
Call Signaling: Direct
Primary Gatekeeper: 0.0.0.0
Back Up Gatekeeper: 0.0.0.0
Alias Names: None
Registration TTL: 60
Gateway Protocol: CSE
H245 tunneling: Disabled
Call Signaling Port: 1720
RAS Port: 0
Click the Remote Gateway Header
Click Configuration, Add Entry
Name: Enter the name of the other side BCM
Destination IP: Enter the IP address of the other side BCM
QoS Monitor: Enabled or Disabled.
Transmit threshold: 0
Receive threshold: 0
Gateway Type: Choose the software level of the BCM of the other side
Gateway Protocol: CSE
Destination Digits: 3 û Enter the beginning digit of the other sideÆs DNs.
Build a target line for each phone with RecÆd # of the extension.
Services, Telephony Services, Lines, Target Lines
Then assigned the target lines to ring on their corresponding extensions.
Set the Vmsg set to Yes.
Then click on Telco Features
Voice Message Center: Center 1
Then Click on the main Telco Features key
Click Voice Message Center key
Click on Center 1 header
External #: enter the vmail DN of the Host side
Telephony Services, Call Routing, Routes
Click Add, route 003 (or any unused route)
External #: blank
Use Pool: B (or whatever pool your VOIP lines are in)
DN Type: private
Click on Destination Codes
Click Add, enter the beginning digit of the other sideÆs DNs
Then click on the Destination code key, then on the key of the code you just added.
Click the Schedules key
Click the Normal header
Use Route: route 003 (or the route you just built)
Absorb length: 0
MRoberts
www.a1teletronics.com
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