Crash Coarse to Meridian PBX Programming: This is a short introduction into programming a Meridian PBX. The Meridian PBX's software divides information into LOADS. Each Load has a specific function for example. LD 20 is where you can print information about phones. The loads range from LD 01 - LD 143. ALWAY LOOK UP ERROR MESSAGES!!!! Error messages indicate to you what you are doing incorrectly, ignoring them can lead to hours of fustration. What I am going to show you should work in a Meridian PBX's with Release 19 and above. We will be using the Following Loads or (Loaders) programs LD 10 - Creating and editing Analog phones. LD 11 - Creating and editing Digital phones. LD 18 - Speed Call Lists- How to set them up. LD 20 - Moves, Adds, and Changes, Most of the common programming will be done here.(in Release 19 and above LDs 10,11,and 32 are accessible through LD 20.) LD-23 - Programming ACD's , Here we will program Telephone number that will ring directly to Voicemail without using TN's. LD-32 - Stating, Enabling and Disabling Telephones LD 43 - Backing up the PBX LD 95 - Name Changes, This is where we add, delete, or change the names for any numbers we program. The Meridian system will usually prompt you for what you need to do. Here are some typical prompts the system asks for: REQ: - The Request prompt, Requests information. The system is waiting for your command. valid responses are different for each load. (LD 20) Valid commands are: -PRT -DISU -NEW -ENLU -CHG -OUT -STAT -COPY *DataHeads please note: BackSpace does not work if you mess up in this programming.Please refer to below:
(Shift 8) a.k.a. (the Star key) is used when you make a mistake see below * Allows you to reenter information at that specific prompt ** Takes you back to the beginning of the load. **** Takes you out of a load or type "END" TYPE: This is the type of item you want change i.e. Valid inputs are: Phone Types-- 2616, 2008, 2006, 39XX or TNB-- Terminal Number (port number on the switch) i.e. 12 00 01 00 - 12=Loop 00=Shelf 01=Card 00=Unit *Please note: Enter "spaces" between the numbers: Not 12010!(its not a zip code!) or DNB-- Directory Number (a.k.a. Phone extension)i.e.- 6500 CUST: Customer number (almost always "0" unless you have more then one customer set up) Short Cut's For Option 11's: When entering the "TN" information you don't have to insert all the 0's. i.e. 09 00 00 02 would only be 9 2. ============================================================ (TOP) Logging in: Be carful not to log in more than 3 time incorrectly, If you see OVL400 this means you are locked out for up to 45 Minutes. You should see this when you press return:">" or "OVL000" Then press: Return then type "LOGI" Then you should see "PASS" Type: "your password"
How to Program a Speed Call List Step 1) LD 18 Step 2) REQ: NEW Step 3) TYPE: SCL Step 4) LSNO: (0-8190) Pick an unused number for Speed Call List Step 5) TOLS: (skip this) To list (new speed call list number) Step 6) NCOS: (0)-99 û 0 is the default. *Speed calls override the telephones NCOS* You should change to match the telephone's NCOS Step 7) DNSZ: 4-(16)-31 û This is the maximum amount of Digits allowed for each Speed call list. Step 8) SIZE: 1-1000 - Maximum Telephone #Æs allowed per List Step 9) WRT (YES) NO û This tells the PBX to back it up in the ôData Storeö Step 10) STOR xxx yyyày - xxx- the position in the list Yyy-yyyy is the telephone number-*Remember to program a ô9ö if you use it to dial out with. Ex. 01 9,1-800-555-1212 Step 11) WRT (YES) NO - This tells the PBX to back it up in the ôData Storeö
Creating Intercom Groups Basically Dial Intercom Groups are an internal paging system for the Meridian PBX System. There are two ways you can set up these groups: R- Which means Ring. If you dial someones 2-digit intercom number it will wait until it is answered before you will be able to talk. V- Which means Voice This will ring once then automatically pick up so you can talk or listen. It will only ring continuously if the person is on the phone. To Create Intercom Groups, first print your existing groups. STEP 1)LD 20 STEP 2)REQ: PRT STEP 3)TYPE: DIG STEP 4)CUST: 0 then enter through. This will give you the list of groups already programmed. To create a new Intercom Group, just create an Intercom Key on the phones that you want to be in the same Intercom group. Adding an Intercom key: This example is a M2616 STEP 1) REQ: CHG STEP 2) TYPE: 2616 STEP 3) TN: xx-xx-xx-xx STEP 4) ECHG:YES STEP 5) ITEM: KEY 8 DIG 1 10 V This is the 8th key on a persons phone. The Dial INTERCOM Group "1" The persons personal group number "10" V= Voice... You need to program this on at least 2 phones with the same Intercom Group numbers but with different Personal Numbers i.e. 10 and 11. To use the feature; Person 10 would press his Intercom Key (key 8) and dial "11" and if the other person "11" is off the phone it would ring once then automatically pick up. Then you can just speak to them without them having to press anything. You must assign everyone you want to be able to talk to on the same Group number. i.e. Group 1 members can only talk to other group 1 membersàso on and so forth
Setting Time and Date To set the time and date of your system you program in load 2: Step 1) LD 02 Step 2) STAD "Day Month Year Hour Minute Second" i.e. STAD "24 11 1976 15 41 49" = November 24th 1976 3:41pm 49 seconds" To test it... Type: "TTAD" - (this tests time and date)
Printing a Phone LD 20 REQ:PRT TYPE:DNB CUST: 0 DN: i.e. 5555 Then press enter until it begins to auto scroll. This will give you the Phone "Type" i.e. 2616 and the TN i.e. "12 00 05 00" Then type: REQ:PRT TYPE:(Phone type)or ("TNB") Valid phone types 2xxx -You may enter: 2006, 2008, 2016, 2216, 2616 3xxx -For Taurus sets (Release 24 Later) 3901,3902,3903,3904, or 3905 TN: This is where you put the TN info you printed above. example:"12 00 05 00" Then "enter through"
Looking up Error Messages To look up error message(This may not work for all Release software): Step 1) Log In Step 2) Type (4 stars - "Shift 8") " **** " Step 3) Type "Shift and the "1" Key Step 4) Type "ERR then "space" the "error message" Ex. SCH0600 (Shift) "1" >ERR SCH0600 (enter) > SCH0600 Illegal Input Character
Moving a Telephone To move a Telephones between exsiting location: LD 10 for Analog LD 11 for Digital LD 20 (for Rls 19 and above) REQ: MOV TYPE: (Phone Type) TN: (Terminal Number) TOTN: (To new TN Number) Then Enter Through... Here is an Example: Thelma X5000 TN 12 0 0 0 TYPE: 2008 Louise X5001 TN 12 0 0 1 TYPE: 2616 Find and empty Digital Tn that is not programmed (i.e.12 0 0 10) Then In LD 20 do a: REQ: MOV TYPE: 2616 TN: 12 0 0 1 TOTN: 12 0 0 10 then Enter through.. Now Louise is in limbo right now..then do a REQ: MOV TYPE: 2008 TN: 12 0 0 0 TOTN: 12 0 0 1 Then Enter Through... now Thelma is moved to where Louise was... Then do REQ: MOV TYPE: 2616 TN: 12 0 0 10 TOTN: 12 0 0 0 Then Enter Through.. You now Successfully Swapped Thelma and Louise's places without having to change any wiring. Now just swap their Physical telephones places.
Deleting a telephone In LD 20 Do a: REQ: OUT TYPE: (Type of phone you are outing) TN: (The TN of the phone you are outing) Then Return Through.
Enabling a phone To Enable a phone, at the REQ prompt in LD 20 or 32 type ENLU then the TN of the phone. LD 20 REQ: ENLU "TN" (i.e. ENLU 12 00 05 00)
Disabling a phone To Disable a phone at the REQ prompt type DISU then the TN of the phone. REQ: DISU "TN" i.e. DISU 12 00 05 00
Changing the Display name To change a name alway out the old name then insert the new name. LD 95 REQ: OUT TYPE: NAME CUST:"0" DN: 5555 Return through to the "REQ" prompt. Then add the new name: REQ: NEW TYPE: NAME CUST:"0" DN: "The extension" i.e. 5555 NAME: "The name" i.e. BOB JONES You can add more names at the next "DN" prompt
Building an ACD Mailbox Step 1) LD 23 Step 2) REQ: NEW Step 3) TYPE: ACD Step 4) CUST: 0 Step 5) ACDN:(Enter the mailbox number or DID #) Step 6) MAXP: 1 Step 7) NCFW: (Voicemail number)Or the number you want this acd to forward to Step 8)Then "Enter" Through You have just created an ACD Mailbox in the pbx. When ever anyone calls this number it will automatically forward to voicemail or the number that you assigned in "(NCFW field) - Night Call Forward" prompt. *Please note: Make sure you create a mailbox in your Voicemail with the same extenstion. * You can label the name in LD 95
Printing Routes LD 21: REQ: PRT TYPE: RDB CUST: 0 ROUT: (specify a specific route number or leave blank for all of them) ACOD: (you can sort by access code or leave it blank) Scroll through with "Enter" This is another long list you might want to try to capture it before you press "enter"
Listing Trunk Members LD 21 REQ: LTM CUST: 0 Route: (you can specify specific routes or leave it blank for all of them) ACOD: (Blank or you can sort by access code)
Printing Customer Info LD 21 REQ: PRT TYPE: CDB CUST: 0 Then scroll through.. be careful this is a long list be sure to set your printer to on or your procomm to capture before scrolling through.
Listing Phone by Features LD 81 REQ: LST CUST: 0 DATE: (you can sort by date) Page: DES: (you can sort by the Des description) FEAT: (this is where you put the feature of the phones you want to print) i.e. if you wanted to find all analog lines or phones you would put in "DTN"
Finding the Issue and Release (software version) of your PBX Ld 22 REQ:"ISS" -This gives you the: Version Release ISSUE and any patches you have installed.
Backing Up Your System To back up the PBX make sure there is a Meridian Floppy in the Floppy drive. Then go to: LD 43 "." TYPE "EDD" Return through