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Home > Forums > Wiring Closet > Phone and Telephony Systems > Nortel: Norstar systems > FAQs

Nortel: Norstar systems FAQ

Basic Voice Mail Programming

Voice Mail answering Multiple DID calls on the Main Line by executone
faq799-2183
Posted: 15 Jul 02


Voice Mail answering Multiple DID calls on the Main Line

The Voice Mail DN must be the same as the main DID Number.
(Example: If your dialing plan is 734-5500 and your Voice Mail DN is 2250 you would go into
Configuration Programming and change the DN of the Voice Mail from 2250 to 5500).
The Voice Mail must be the prime set on the target line of the received number. The Voice Mail must
answer the target line under feature 983 Programming. Under feature 982 Programming the feature
must be set for answer line YES.

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