Original software level was MICS DR2.0, Converting to MICS-XC 5.0. Database came up default.// With 5.0 installed, power down system and power right back up. After load complete, log on and enter FEAT ** STARTUP. Answer questions OK till Apply templates, answer OK allow to load for 20-30 seconds then power down. Pull 5.0 software. Without any software cartridge, power up allow to load for 30 seconds, then power down. Add DR2.0 software and load for @ 30 seconds power down and then power back up and allow to load completely. Reload saved database- shame on you if you didn't save the DB before the conversion.