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- General Groupware/Mail server discussion FAQ

Novell: GroupWise

New email icon wont go away..... by sysman60
Posted: 25 Mar 02

I've had this problem myself on my own email account and I attempted many fixes but never was able to remove the icon.  I didn't want to go through a rebuild so I looked and tried everything else that I could.  The icon would go away for a short time at times but would always return.

A fellow GW Administrator sent the answer to me and it was much simpler than a rebuild.  

To start we are running GW Client version 5.5.4.1.  I dug out my copy of GW 5.2 and installed it to a virgin workstation (no previous GW install).  I then confirmed that I had read or removed all unwanted emails from my GW 5.5 email account.  I logged out of GW 5.5 then logged into GW 5.2.  And there it was an email that I know I had read and deleted some time before was still sitting in my Inbox.  I opened and deleted the email and logged off 5.2 and back into 5.5.  The icon was gone and hasn't returned since.  

This is a neat trick to keep in your notebook for the future.

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