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FAQ Index

FAQ Title Author Date Rating/#
* I am newbie, how do I learn Avaya? *   faq690-6418 nohuhu 28 Sep 06 7.1 / 51
How do I re-record Announcements?   faq690-2578 SuperTanker 14 Oct 02 5.9 / 27
IP-Phone installation instructions.   faq690-1050 BobFox 29 Aug 01 4.7 / 33
Setting up a Call Answer Group   faq690-2301 SuperTanker 8 Aug 02 3.5 / 11
 

Abbreviated dial porgram

FAQ Title Author Date Rating/#
Abbreviated dial Programing   faq690-3263 Bobg1 5 Mar 03 4.7 / 12
 

Announcement Boards

FAQ Title Author Date Rating/#
announcement board capacities in cm  faq690-7199 AvayaTier3 26 Jun 09 8.8 / 9
Announcement Queue   faq690-2857 europe 7 Dec 02 6.3 / 12
How to install VAL board TN2501.  faq690-4816 PBXTech 19 Jun 04 6.8 / 17
How to remove, add and re-record on a TN750   faq690-2574 europe 14 Oct 02 6.9 / 21
 

Announcing collected digits

FAQ Title Author Date Rating/#
Speaking back digits collected / stored   faq690-7532 avaya99 28 Mar 13 10.0 / 1
 

ARS Tables

FAQ Title Author Date Rating/#
What is an ARS table & how do I modify mine?   faq690-2587 SuperTanker 15 Oct 02 6.7 / 15
 

Avaya Certification/Training

FAQ Title Author Date Rating/#
Avaya Certification   faq690-2461 Nick44 16 Sep 02 4.2 / 20
 

Avaya How To's Video Guides

FAQ Title Author Date Rating/#
Basic Video Guides for Avaya CM5.2  faq690-7527 snowman50 13 Jun 12 --
 

Avaya self maintenance

FAQ Title Author Date Rating/#
Canceling an Avaya Maintenance Agreement.  faq690-6168 phoneguy55 19 Mar 10 8.1 / 18
How to self maintain your avaya system   faq690-5976 mikeydidit 13 Jul 05 6.4 / 23
Self maintain Avaya S series servers   faq690-6879 mikeydidit 1 Feb 08 6.7 / 6
 

Avaya tips and tricks

FAQ Title Author Date Rating/#
A place to add useful tips   faq690-7056 mikeydidit 14 Aug 08 2.9 / 16
DIY Avaya Console Cable  faq690-7298 phoneguy55 25 Jun 14 --
How to connect a pre-recorded announcement to a paging system  faq690-7589 blshaw 5 Oct 12 --
How to setup Avaya Push SDK  faq690-7273 G3rtech 27 Oct 09 7.7 / 17
Use the Report task to run TEST and STATUS commands   faq690-7057 MadAccess 14 Aug 08 7.8 / 4
 

Backups

FAQ Title Author Date Rating/#
How to backup Vector steps  faq690-7055 Ronster 9 Jan 09 10.0 / 1
VAL Backup VBScript  faq690-7061 Ronster 2 Sep 08 5.0 / 1
 

BCMS

FAQ Title Author Date Rating/#
BCMS VU Client w/ VoIP   faq690-6619 gphone 14 Apr 07 3.6 / 5
Using BCMS For Free: Part 2, Historical Reporting   faq690-7352 nohuhu 19 May 10 6.0 / 2
 

C-LAN FAQ

FAQ Title Author Date Rating/#
C-LAN Install/Move in CM 2.0   faq690-5454 PBXTech 30 Sep 04 6.0 / 12
How to upgrade C-LAN firmware in 20 easy steps.  faq690-5531 PBXTech 13 Jun 06 9.0 / 13
 

Call Answer Group

FAQ Title Author Date Rating/#
Setting up a Call Answer Group   faq690-2302 SuperTanker 13 Aug 02 4.2 / 13
 

Call Blocking

FAQ Title Author Date Rating/#
Call Blocking using EC500/XMOBILE or off-PBX mapping  faq690-7157 SF0751 10 Apr 09 6.6 / 5
 

Call Forwarding

FAQ Title Author Date Rating/#
Activating Call Forwarding   faq690-1542 dialtone 5 Feb 02 6.1 / 34
 

Call Log on digital phone

FAQ Title Author Date Rating/#
Can a Digital phone log missed calls?   faq690-2996 europe 9 Jan 03 7.7 / 27
 

CDR / SMDR Data

FAQ Title Author Date Rating/#
How do I log CDR / SMDR Data to SQL for a Definity G3   faq690-2462 KenNECIVSIPS 18 Feb 03 7.0 / 10
How to send CDR billing via TCP/IP to a Linux/Unix or Windows host?  faq690-4327 jcpierri 22 Feb 05 7.9 / 18
 

CM downloads

FAQ Title Author Date Rating/#
How to install Patch for new daylight savings rules  faq690-6507 mikeydidit 14 Feb 07 7.0 / 11
 

CM versions

FAQ Title Author Date Rating/#
CM load vs 4600 IP Set  faq690-7465 PBXTech 11 Aug 11 10.0 / 1
Determining CM software versions and hardware platforms  faq690-7201 AvayaTier3 20 Jun 12 7.1 / 16
 

CMS

FAQ Title Author Date Rating/#
Clearing CMS 30 day cmsadm/system backup message   faq690-5455 telcoguy 1 Oct 04 6.9 / 16
CMS Admin Backup  faq690-6547 SF0751 13 Aug 08 4.5 / 11
CMS User login session limit  faq690-7108 aphophas 5 Dec 08 --
How to/Steps to backup a CMS.   faq690-5434 PBXTech 20 Sep 04 7.7 / 3
List CMS users - Log out CMS users   faq690-5741 RTMCKEE 10 Mar 05 6.6 / 5
starting cms the first time gives "md:mirrored_root_flag" error  faq690-6629 nohuhu 20 Apr 07 10.0 / 1
 

CMS R12 Password Changing

FAQ Title Author Date Rating/#
How do I change the CMS password for a user?   faq690-5361 98Converter 6 Aug 04 5.2 / 11
 

CTI / CCE

FAQ Title Author Date Rating/#
IP 96XX handset logs agents out of CCE   faq690-7410 VoipMenace 22 Nov 10 --
 

Definity Software Corruption

FAQ Title Author Date Rating/#
Error encountered, can't complete request; check errors before retrying  faq690-7129 AvayaTier3 29 Jan 09 7.0 / 5
 

Extension Verify

FAQ Title Author Date Rating/#
UPDATE - Verify the Number you're calling from...  faq690-7516 kristiandg 19 Sep 11 5.0 / 2
Verify the extension your calling from   faq690-4624 Phoneman2 30 Dec 03 6.7 / 18
 

FTP

FAQ Title Author Date Rating/#
FTP procedures  faq690-5977 mikeydidit 31 Jul 08 9.3 / 17
How to FTP a file to an S8XX0 and move it to tftpboot   faq690-7217 phoneguy55 2 Jul 09 --
 

Glossary

FAQ Title Author Date Rating/#
Broadband Glossary   faq690-3071 Toni269 25 Jan 03 4.8 / 8
Frequently Use CM commands   faq690-6285 h5n1 25 Apr 06 4.7 / 50
 

IP Media Processor TN2302

FAQ Title Author Date Rating/#
First step troubleshooting with TN2302   faq690-4817 PBXTech 7 Feb 04 2.0 / 2
 

IPSI Board TN2312AP/BP

FAQ Title Author Date Rating/#
IPSI Swap Procedure  faq690-6391 PBXTech 22 Dec 07 7.4 / 12
IPSI TN2312 Firmware Upgrade Instructions   faq690-6968 Toni269 15 Jul 08 4.6 / 7
 

IVR

FAQ Title Author Date Rating/#
Integration of Definity with generic (vendor independent) IVR platform   faq690-6088 nohuhu 31 Oct 05 5.3 / 9
Using generic IVR via converse-on command in vectors   faq690-6089 nohuhu 31 Oct 05 7.1 / 14
 

MDF details

FAQ Title Author Date Rating/#
What is the port layout of the various Definity boards?  faq690-5810 dufus2506 13 Nov 13 9.0 / 9
 

Meet-Me Conferencing

FAQ Title Author Date Rating/#
Changing Security Codes For Meet-Me Conferencing   faq690-3242 g3si 26 Feb 03 10.0 / 9
Host codes and music while waiting with meet-me conference. Single vector solution.  faq690-7200 dufus2506 17 Mar 10 7.0 / 3
Meet-Me Conf with Leader Code & Music on hold.   faq690-5635 RTMCKEE 21 Jan 05 6.4 / 10
Setting up Meet-Me Conferencing Calls   faq690-3264 Phoneman2 5 Mar 03 6.9 / 21
 

Miscellaeneous

FAQ Title Author Date Rating/#
10/100Base-T MCC/SCC Cabinet Backplane Upgrade  faq690-5370 PBXTech 2 Mar 11 9.3 / 7
DS1 RJ to RJ cable comcodes: 25ft, 50ft, 75ft   faq690-6369 PBXTech 3 Aug 06 1.0 / 1
How can I use Authorization Codes to override a stations Class of Restriction (COR)?  faq690-6449 JediBMC 31 Jan 07 5.4 / 7
PDF file containing FAQ's & Avaya programming solutions  faq690-5139 avayaman 8 Jun 04 6.1 / 17
Wiring a polycom video conf unit to a G3 or S8XX0  faq690-6270 phoneguy55 23 Aug 06 4.2 / 9
 

Music On Hold

FAQ Title Author Date Rating/#
Music on Hold/Avaya Magic On hold Install & 2nd Music Source   faq690-6472 Toni269 20 Nov 06 4.8 / 10
 

Network LAN switch access

FAQ Title Author Date Rating/#
Definity LAN access via cisco router AUX port   faq690-3923 RFWatts 22 Jul 03 8.0 / 4
 

Personal Security Codes

FAQ Title Author Date Rating/#
How To Change Personal Security Codes   faq690-3248 g3si 27 Feb 03 7.3 / 3
 

Power Down/Power Up Procedures

FAQ Title Author Date Rating/#
How do I power down/up a G3CSI/PROLOGIX?   faq690-2451 Phonia 14 Sep 02 5.9 / 10
How do I power down/up a G3i, G3s, or G3si?   faq690-2453 Phonia 14 Sep 02 6.0 / 12
How do I power down/up a G3R?   faq690-2452 Phonia 14 Sep 02 7.0 / 6
How do I power down/up an Intuity Audix?   faq690-2454 Phonia 14 Sep 02 6.4 / 11
How do I reboot/power down a CMS or Conversant?   faq690-5456 PBXTech 1 Oct 04 10.0 / 1
 

Questions and site policies

FAQ Title Author Date Rating/#
How to ask the best questions and site policies   faq690-6594 mikeydidit 9 Mar 07 4.7 / 13
 

Remote access S8700 servers

FAQ Title Author Date Rating/#
How to remotely connect to S8700 series servers   faq690-6415 mikeydidit 26 Sep 06 7.8 / 16
 

SNMP

FAQ Title Author Date Rating/#
SNMP & Avaya IP phones   faq690-4249 arenine 2 Oct 03 5.9 / 10
 

T-1's

FAQ Title Author Date Rating/#
Steps to Change Out Older DS1 Packs For Newer DS1 Packs   faq690-6945 Midstream 5 Jun 08 2.0 / 1
 

Telephone Websites

FAQ Title Author Date Rating/#
Where can I find good info on Telephony on the internet?   faq690-6018 orypecos 10 Aug 05 6.2 / 5
 

Terminal Emulation

FAQ Title Author Date Rating/#
4410 emulation for LINUX   faq690-3070 europe 25 Jan 03 6.6 / 13
How to telnet to a Definity from a PC?   faq690-1728 JCBDigger 2 May 02 6.8 / 20
Programatically telnet to Definity EPABX using Perl   faq690-4381 globalvasu 3 Nov 03 1.3 / 9
 

TTI, PSA, and other Features

FAQ Title Author Date Rating/#
How can I use TTI to add or change a station?  faq690-6446 JediBMC 27 Oct 06 7.5 / 13
 

Val Boards

FAQ Title Author Date Rating/#
How to back up Val board with DOS commands   faq690-6278 robpaetzold 14 Apr 06 5.0 / 5
 

Vector Programming

FAQ Title Author Date Rating/#
Detailed Expected Wait Time announcements with Vector Variables   faq690-7353 nohuhu 19 May 10 4.7 / 3
How to use variables to create menus with inputs of varying lengths.   faq690-6678 Zen216 3 Jul 07 4.2 / 6
Using Variables in a vector (on call rotation)   faq690-5820 RTMCKEE 15 Apr 05 7.0 / 17
 

Title :
Author :
Date :
28 Sep 06
Rating/# :
7.1 / 51

Title :
Author :
Date :
14 Oct 02
Rating/# :
5.9 / 27

Title :
Author :
Date :
29 Aug 01
Rating/# :
4.7 / 33

Title :
Author :
Date :
8 Aug 02
Rating/# :
3.5 / 11

 

Abbreviated dial porgram

Title :
Author :
Date :
5 Mar 03
Rating/# :
4.7 / 12

 

Announcement Boards

Title :
Author :
Date :
26 Jun 09
Rating/# :
8.8 / 9

Title :
Author :
Date :
7 Dec 02
Rating/# :
6.3 / 12

Title :
Author :
Date :
19 Jun 04
Rating/# :
6.8 / 17

Title :
Author :
Date :
14 Oct 02
Rating/# :
6.9 / 21

 

Announcing collected digits

Title :
Author :
Date :
28 Mar 13
Rating/# :
10.0 / 1

 

ARS Tables

Title :
Author :
Date :
15 Oct 02
Rating/# :
6.7 / 15

 

Avaya Certification/Training

Title :
Author :
Date :
16 Sep 02
Rating/# :
4.2 / 20

 

Avaya How To's Video Guides

Title :
Author :
Date :
13 Jun 12
Rating/# :
--

 

Avaya self maintenance

Title :
Author :
Date :
19 Mar 10
Rating/# :
8.1 / 18

Title :
Author :
Date :
13 Jul 05
Rating/# :
6.4 / 23

Title :
Author :
Date :
1 Feb 08
Rating/# :
6.7 / 6

 

Avaya tips and tricks

Title :
Author :
Date :
14 Aug 08
Rating/# :
2.9 / 16

Title :
Author :
Date :
25 Jun 14
Rating/# :
--

Title :
Author :
Date :
5 Oct 12
Rating/# :
--

Title :
Author :
Date :
27 Oct 09
Rating/# :
7.7 / 17

Title :
Author :
Date :
14 Aug 08
Rating/# :
7.8 / 4

 

Backups

Title :
Author :
Date :
9 Jan 09
Rating/# :
10.0 / 1

Title :
Author :
Date :
2 Sep 08
Rating/# :
5.0 / 1

 

BCMS

Title :
Author :
Date :
14 Apr 07
Rating/# :
3.6 / 5

Title :
Author :
Date :
19 May 10
Rating/# :
6.0 / 2

 

C-LAN FAQ

Title :
Author :
Date :
30 Sep 04
Rating/# :
6.0 / 12

Title :
Author :
Date :
13 Jun 06
Rating/# :
9.0 / 13

 

Call Answer Group

Title :
Author :
Date :
13 Aug 02
Rating/# :
4.2 / 13

 

Call Blocking

Title :
Author :
Date :
10 Apr 09
Rating/# :
6.6 / 5

 

Call Forwarding

Title :
Author :
Date :
5 Feb 02
Rating/# :
6.1 / 34

 

Call Log on digital phone

Title :
Author :
Date :
9 Jan 03
Rating/# :
7.7 / 27

 

CDR / SMDR Data

Title :
Author :
Date :
18 Feb 03
Rating/# :
7.0 / 10

Title :
Author :
Date :
22 Feb 05
Rating/# :
7.9 / 18

 

CM downloads

Title :
Author :
Date :
14 Feb 07
Rating/# :
7.0 / 11

 

CM versions

Title :
Author :
Date :
11 Aug 11
Rating/# :
10.0 / 1

Title :
Author :
Date :
20 Jun 12
Rating/# :
7.1 / 16

 

CMS

Title :
Author :
Date :
1 Oct 04
Rating/# :
6.9 / 16

Title :
Author :
Date :
13 Aug 08
Rating/# :
4.5 / 11

Title :
Author :
Date :
5 Dec 08
Rating/# :
--

Title :
Author :
Date :
20 Sep 04
Rating/# :
7.7 / 3

Title :
Author :
Date :
10 Mar 05
Rating/# :
6.6 / 5

Title :
Author :
Date :
20 Apr 07
Rating/# :
10.0 / 1

 

CMS R12 Password Changing

Title :
Author :
Date :
6 Aug 04
Rating/# :
5.2 / 11

 

CTI / CCE

Title :
Author :
Date :
22 Nov 10
Rating/# :
--

 

Definity Software Corruption

Title :
Author :
Date :
29 Jan 09
Rating/# :
7.0 / 5

 

Extension Verify

Title :
Author :
Date :
19 Sep 11
Rating/# :
5.0 / 2

Title :
Author :
Date :
30 Dec 03
Rating/# :
6.7 / 18

 

FTP

Title :
Author :
Date :
31 Jul 08
Rating/# :
9.3 / 17

Title :
Author :
Date :
2 Jul 09
Rating/# :
--

 

Glossary

Title :
Author :
Date :
25 Jan 03
Rating/# :
4.8 / 8

Title :
Author :
Date :
25 Apr 06
Rating/# :
4.7 / 50

 

IP Media Processor TN2302

Title :
Author :
Date :
7 Feb 04
Rating/# :
2.0 / 2

 

IPSI Board TN2312AP/BP

Title :
Author :
Date :
22 Dec 07
Rating/# :
7.4 / 12

Title :
Author :
Date :
15 Jul 08
Rating/# :
4.6 / 7

 

IVR

Title :
Author :
Date :
31 Oct 05
Rating/# :
5.3 / 9

Title :
Author :
Date :
31 Oct 05
Rating/# :
7.1 / 14

 

MDF details

Title :
Author :
Date :
13 Nov 13
Rating/# :
9.0 / 9

 

Meet-Me Conferencing

Title :
Author :
Date :
26 Feb 03
Rating/# :
10.0 / 9


Title :
Author :
Date :
21 Jan 05
Rating/# :
6.4 / 10

Title :
Author :
Date :
5 Mar 03
Rating/# :
6.9 / 21

 

Miscellaeneous

Title :
Author :
Date :
2 Mar 11
Rating/# :
9.3 / 7

Title :
Author :
Date :
3 Aug 06
Rating/# :
1.0 / 1


Title :
Author :
Date :
8 Jun 04
Rating/# :
6.1 / 17

Title :
Author :
Date :
23 Aug 06
Rating/# :
4.2 / 9

 

Music On Hold

Title :
Author :
Date :
20 Nov 06
Rating/# :
4.8 / 10

 

Network LAN switch access

Title :
Author :
Date :
22 Jul 03
Rating/# :
8.0 / 4

 

Personal Security Codes

Title :
Author :
Date :
27 Feb 03
Rating/# :
7.3 / 3

 

Power Down/Power Up Procedures

Title :
Author :
Date :
14 Sep 02
Rating/# :
5.9 / 10

Title :
Author :
Date :
14 Sep 02
Rating/# :
6.0 / 12

Title :
Author :
Date :
14 Sep 02
Rating/# :
7.0 / 6

Title :
Author :
Date :
14 Sep 02
Rating/# :
6.4 / 11

Title :
Author :
Date :
1 Oct 04
Rating/# :
10.0 / 1

 

Questions and site policies

Title :
Author :
Date :
9 Mar 07
Rating/# :
4.7 / 13

 

Remote access S8700 servers

Title :
Author :
Date :
26 Sep 06
Rating/# :
7.8 / 16

 

SNMP

Title :
Author :
Date :
2 Oct 03
Rating/# :
5.9 / 10

 

T-1's

Title :
Author :
Date :
5 Jun 08
Rating/# :
2.0 / 1

 

Telephone Websites

Title :
Author :
Date :
10 Aug 05
Rating/# :
6.2 / 5

 

Terminal Emulation

Title :
Author :
Date :
25 Jan 03
Rating/# :
6.6 / 13

Title :
Author :
Date :
2 May 02
Rating/# :
6.8 / 20

Title :
Author :
Date :
3 Nov 03
Rating/# :
1.3 / 9

 

TTI, PSA, and other Features

Title :
Author :
Date :
27 Oct 06
Rating/# :
7.5 / 13

 

Val Boards

Title :
Author :
Date :
14 Apr 06
Rating/# :
5.0 / 5

 

Vector Programming

Title :
Author :
Date :
19 May 10
Rating/# :
4.7 / 3

Title :
Author :
Date :
3 Jul 07
Rating/# :
4.2 / 6

Title :
Author :
Date :
15 Apr 05
Rating/# :
7.0 / 17

 
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