HP LASERJET 3330 - Printing error - Error 79

Question

HP LASERJET 3330 - Printing error - Error 79

czchrn7k (MIS)

(OP)

24 Jan 05 13:32

Folks....Got this laserjet....HP LASERJET 3330...paper and toner intact....but I get this error...when I try printing....Error 79....Could somebody plzzzzzzzzz help me?

edfair (TechnicalUser) · Answer 1 · 2005-01-24 14:22:31

do a google search "lazerjet 3300 error 79"

Ed Fair
Give the wrong symptoms, get the wrong solutions.

czchrn7k (MIS) · Answer 2 · 2005-01-24 14:58:58

Did that b4 geting in here....didnt find anything meaningful...

edfair (TechnicalUser) · Answer 3 · 2005-01-24 15:29:47

Yeah, it is kind of skinny for just that printer. Next step is "hp error 79" and see what pops up. Generally the HP error codes remain the same across a range of equipment so you may get a clue from some other printer.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

ctf1000 (TechnicalUser) · Answer 4 · 2005-01-26 15:09:28

Have you tried to print a test page from the driver? In a nutshell, an error 79 MAY relate to an object in the print job that the printer cannot recognize. Try printing from a different application, or, install an updated driver. If that does not work, you may have a hardware related issue with the formatter.

Regards, steve

hpwizzard (IS/IT--Management) · Answer 5 · 2005-01-31 19:23:28

If the printer boots fine and the error 79 occours right when you try to print, you can be certain that the firmware is pie or a NVRAM error is present. Try if you can update the FW of the printer : http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=72628&taskId=135&prodTypeId=18972&prodSeriesId=66359&lang=en&cc=us&swEnvOID=54

davrchy (Vendor) · Answer 6 · 2005-04-21 18:35:08

I have a HP 3330 that shows a 79 error. When the machine shows scanner warming up the scanner moves a inch or so. The bulb turns on for a long time and eventually show a error 79.
I did have to replace the scanner formatter board prior but that was because I pluged in the ribbon while machine was on. I have also held down the enter key and *, but does not help. The original problem was that the scanner would move to the right and start clicking. I have also replaced the scanner assembly without any success. Have read about a cold reset, but unable to find the procedure to do it.
Any suggestions would be appreciated/

hpwizzard (IS/IT--Management) · Answer 7 · 2005-04-22 05:50:09

It seems the scanner head has ended up in a position where it is unable to calibrate and define it`s own position. I have succeeded a few times by plugging in/out the power cable 10-20 times a short moment to make the scanner head move just a little until it reached a calibration point. This is just a poor thing to try, but it might be your lucky day !

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HP LASERJET 3330 - Printing error - Error 79