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HP LASERJET 3330 - Printing error - Error 79Helpful Member! 

czchrn7k (MIS) (OP)
24 Jan 05 13:32
Folks....Got this laserjet....HP LASERJET 3330...paper and toner intact....but I get this error...when I try printing....Error 79....Could somebody plzzzzzzzzz help me?
edfair (TechnicalUser)
24 Jan 05 14:22
do a google search  "lazerjet 3300 error 79"

Ed Fair
Give the wrong symptoms, get the wrong solutions.

czchrn7k (MIS) (OP)
24 Jan 05 14:58
Did that b4 geting in here....didnt find anything meaningful...
edfair (TechnicalUser)
24 Jan 05 15:29
Yeah, it is kind of skinny for just that printer.  Next step is "hp error 79" and see what pops up. Generally the HP error codes remain the same across a range of equipment so you may get a clue from some other printer.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

ctf1000 (TechnicalUser)
26 Jan 05 15:09
Have you tried to print a test page from the driver? In a nutshell, an error 79 MAY relate to an object in the print job that the printer cannot recognize. Try printing from a different application, or, install an updated driver. If that does not work, you may have a hardware related issue with the formatter.

Regards, steve
Helpful Member!  hpwizzard (IS/IT--Management)
31 Jan 05 19:23
If the printer boots fine and the error 79 occours right when you try to print, you can be certain that the firmware is pie or a NVRAM error is present. Try if you can update the FW of the printer :
davrchy (Vendor)
21 Apr 05 18:35
I have a HP 3330 that shows a 79 error.  When the machine shows scanner warming up the scanner moves a inch or so.  The bulb turns on for a long time and eventually show a error 79.  
I did have to replace the scanner formatter board prior but that was because I pluged in the ribbon while machine was on.  I have also held down the enter key and *, but does not help.  The original problem was that the scanner would move to the right and start clicking.  I have also replaced the scanner assembly without any success.  Have read about a cold reset, but unable to find the procedure to do it.
Any suggestions would be appreciated/
hpwizzard (IS/IT--Management)
22 Apr 05 5:50
It seems the scanner head has ended up in a position where it is unable to calibrate and define it`s own position. I have succeeded a few times by plugging in/out the power cable 10-20 times a short moment to make the scanner head move just a little until it reached a calibration point. This is just a poor thing to try, but it might be your lucky day !

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