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DI-30 not recognized by XP

DI-30 not recognized by XP

(OP)
I can't wait to use my new old DI-30, but XP (pro) just can't see it. I've heard this is a common problem, but the solutions I've found are not working for me. If there is a conflict, (could it be my GE-Force Video card???) I can't find it. Device Manager says its working. Driver's from Hastec. Echo's installed, but obviously not working. The drive itself works; it was cooking on 98! Help!!!

RE: DI-30 not recognized by XP

So is the tape drive recognized in device manager?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem.  Also test the backup to make sure it is intact.

RE: DI-30 not recognized by XP

(OP)
Yes. And for the record, it's not a GE-force card; I was thinking of my other machine. Too much headbanging around this problem; I brought it up because I read another thread with such a conflict.

RE: DI-30 not recognized by XP

Does it work with ntbackup.exe?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem.  Also test the backup to make sure it is intact.

RE: DI-30 not recognized by XP

(OP)
Negative.

RE: DI-30 not recognized by XP

So how do you know it works, can you try it in a different machine and get it going?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem.  Also test the backup to make sure it is intact.

RE: DI-30 not recognized by XP

(OP)
Thanks, I'll try that. I know the unit is functional because it was cooking in 98, before I switched to XP. It also is powered, loads and ejects... etc.

RE: DI-30 not recognized by XP

(OP)
...interesting. Apparently my tape drive is ancient. Firmware version 1.08. Followed instructions to a T, but updating Firmware failed. Here's the error message(s), in full.

Upon running ideflash.exe; "A separate .bin file with new firmware is needed." Note that 4_13.bin is there, on the floppy.

Then, after detection; "Error. Old model Onstream drive detected. This program is only for the ADR2 drives (with firmware 5.xx) or the new DI-30 model (with firmware 4.xx). Program finished.

So. Any ideas?

RE: DI-30 not recognized by XP

(OP)
Long live Matt Jurado!!! Thanks a million, man.

Much obliged,
George

RE: DI-30 not recognized by XP

So what was it, firmware?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem.  Also test the backup to make sure it is intact.

RE: DI-30 not recognized by XP

(OP)
Yepper, firmware it was. But, dammit, after all that, having got her working in my hack machine, and backing up the valuables therien, I ripped her out and plugged her into my workhorse, and now I've new troubles - something about ASPI. I'll surf some, and hopefully figure it out. If not, I'll post another thread. It's a beautiful machine when it works, but gripes what a lot of headaches!

RE: DI-30 not recognized by XP

Hi Matt,

Maybe you can help me out too.  I also have a DI30, I installed Echo 3.7.02 and did the firmware upgrade to 1.09 and I can't seem to load the tape on my XP SP2 system.  The drive says it's working in device manager, but it won't load.  I switched from a Win 2000 machine to a win XP machine, and it was working fine in the old box.  One thing I did notice on the Echo/1Safe tools/options menu it has the device listed with driver support=available and 1Safe=Needs reboot.  The system has been rebooted several times, yet it still says "needs reboot".

Thanks,
Carl

RE: DI-30 not recognized by XP

I would also like to add that the tape previously loaded (before I did the hardware/firmware upgrade), but would not work.  But now it won't even load.  I insert the cartridge, but it won't take it in.  Also, I need to add that I installed the Sc2k Win XP drivers found on the hastec website because I was trying to get this drive to work with NTBackup also.  But, that wouldn't prevent it from loading the tape would it?

RE: DI-30 not recognized by XP

So the best the drive did was load, but not actually write to tape?  Have you tried a new tape?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem.  Also test the backup to make sure it is intact.

RE: DI-30 not recognized by XP

no... I only have one tape.
But it was working fine with the old OS, it was loading fine before I upgraded the Echo and the firmware.  If I could only get the thing to load, I think it might work now.  Before I did the upgrade, there was no "backup now" option available.  I could not select anything in Echo/1Safe, but at least now the option is available, but it doesn't want to load.  It actually pulls the tape in about 1 inch, but it doesn't load it.

RE: DI-30 not recognized by XP

If it physically won't pull the tape in, then it seems the drive is defective.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem.  Also test the backup to make sure it is intact.

RE: DI-30 not recognized by XP

Yeah, but it was loading the tape fine until I started uninstalling and reinstalling drivers.  I found this pdf file (below), I've tried all the steps except editing the registry.  It was alittle unclear because it said to delete all the volume entries, yet in step 2 on page 4 it shows a delete of Dosdevices\Z:, which I don't think is the right thing to do, probably just the  \??\Volume entries is what they mean (?).  I still find it funny that in my Echo software under the tools, device options under the 1Safe caption for the tape drive it says "Needs reboot".  Even in the doc below it says "Started".

http://www.1vision.com/support/Drive_Mounting.pdf

I think I'm going to follow the regedit procedure.  Any idea why the DI30 says "needs reboot"?

RE: DI-30 not recognized by XP

Hang on, you're not listening, you want to troubleshoot a piece of hardware that never worked right?  The best it ever did was load a tape, but it never did write to the tape, correct?

So disconnect your hard disk.  Turn on the system, should fail to load an OS, now see if its any different.  I expect it will still fail to load.  This will rule out any OS or drivers issues.

And again, its one thing for a tape unit to load a tape and spit it out, but if it won't load at all, and it has the most recent firmware flashed, then its a problem with the unit itself.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem.  Also test the backup to make sure it is intact.

RE: DI-30 not recognized by XP

Hello all,

i have the same problem.
After installing it says:
driver support=available and 1Safe=Needs reboot
But rebooting doesnt help.
Uninstalling and reinstalling doesnt help either.

I had it installed and working before on Win98SE en later in XP. Like backup up on tapes and restoring. But i don't wan't it all the time attached and enabled so i made a second profile in XP for this setup. But when i wanted to switch it didn't start and problem as stated above stayed. But sometimes, when i uninstall and reinstall, and in registry delete all entry's, it will install ok and work fine. The problem isn't the second profile under XP because this strange behaviour i experienced also when i just had one, default, config.

What helped me is:

- Unplug tape-unit
- Uninstall ECHO
- Uninstall the driver
- Delete in registry all ECHO entry's
- Delete in registry all Onstream entry's
- Delete in registry all FREEDOM entry's
- Reboot
- Install ECHO
- Plugin hot tape-unit
- Hardware found shows up and finish it

[Btw: this goes for the 30G USB (DI-30)]

Hope it helps you.

Succes

Hanzl




RE: DI-30 not recognized by XP

$30 TO THE PERSON WHO CAN HELP ME GET MY DATA.

Mattjurado, thanks for all of your participation on this site.

I have an OnStream 30 ADR disk with very important data on it.  I have use of 2 XP Pro SP2 machines and one Win2K machine.  If I can access my data on any of these, I would be very pleased.  That said, the DI-30 USB drive seems to be working (so says the device manager and the sound of the drive) but I cannot get the drive letter to show up on any of the 3 machines.

I tried the reflashing using Flash 1.09 for DI30 and tried 1.09 for USB30 and keep getting the message "Please check ASPI for correct installation .. On NT platforms, ASPI is not installed by default.  Remove any existing Aspi components first, then run ASPINST>EXE from the install CD to setup, then reboot for the changes to take effect."  This message comes up on both the XP machines and the Win2K machine.

Once, on the Win2K machine, when I tried reflashing the Flash 1.09 USB30, it picked up on the "Drive 1" but asked me to reboot and when I did, back to the way things were.

Even tried hanzl64's suggestions.  Still same response.

If someone can help, I would be extremely grateful.

RE: DI-30 not recognized by XP

Okay, made a little progress.  Looks like I got my Win2K machine to recongize it with the USB30 driver.  I'll let you know tomorrow in the case that I still need more help.  Thanks.

RE: DI-30 not recognized by XP

I still need help.  If anyone is willing to assist, please just call me at (303) 927-6400 (yes, that is Colorado, once home of Onstream.

The challenge that I face is a) getting it working on my XP machines without blue screens of death, b) figuring out how my data is stored on the drive.

From the look at the data from the W2K machine, it looks like it is archived or backed up in some way.  I backed up these tapes many years ago and now need the data back.  Did Echo do any archiving or renaming of the files?  The data is stored on the disk in a file format that renames almost every (but not every) file to an 8 digit number sequence, the 1000's of files all have that same file name, and yes of course they are in different directories that allow this.  I suspect it is Microsoft Backup since that is the only backup application that I ever recall using.

They do all sit in a directory titled "Backup" with the $C and $D drive underneath it.

Please call if you think you can help get the drive working on my XP machine.

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