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Howto Install Cisco Call Manager 4.0 on a generic PC

Howto Install Cisco Call Manager 4.0 on a generic PC

(OP)
Hi BuckWeet, intuity and everyone,

I am going to install CCM 4.0 on a generic PC (dual P-III
1.0 GHZ with 2GB of RAM).  This is what my installation procedure will look like.  I really appreciate input from the experts in this forum:

1) Install Win2k Advanced Server with:
   a) Accessories and Utilities,
   b) Indexing Service,
   c) IIS,
   d) Management and Monitoring tools
   e) Assign an IP address, DNS and default gateway to the
      win2k Advanced Server machine

2) Apply Win2k Service Pack 4 and IE6 Service Pack 1
   and reboot the machine,

3) Create a file in notepad name make_mcs.reg.  The content of the file will look like this:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
"Hardware"="MCS7835"
"Memory"="1024"
"Speed"="1000"

4) Save the file and merge into the registry,

5) Apply the OS upgrade with the file obtain from Cisco called win-OS-Upgrade-K9.2000-2-6sr4.exe,

6) reboot the machine,

7) After the machine come back online, insert the CCM
   install CD and start installing CCM 4.0.

Is this the right way to do it?  Please help.

David

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

David,

These are the instructions I used to install CCM 4.039 on a generic Dell Optiplex PC with a 20 gig IDE hard drive and 196K Ram.  Of course, I am only using this specific PC for proof of concept and for screen shot documentation.  I am not trying to plug in a bunch of phones and attach a gateway to process real time telephone calls on this particular PC configuration.  

Intuity

Installing CCM 4.0 on a Generic PC Server


1.    Install Microsoft Windows 2000 Server Operating system as released by Microsoft.  Do not install the Cisco supplied Hardware detection disk or the Cisco customized operating system.

2.    Now, install Microsoft’s Service Pack 3 as a minimum service pack release.  Currently, MS has released Service Pack 4 for MS 2000 server so use this release.  Go to Control Panel\ADD\REMOVE WINDOWS COMPONENTS\MANAGMENT and MONITORING TOOLS.  Activate; SNMP, Connection Manager Components and Network Monitor Tools.



3.    Apply the registry edit script detailed below.  Got to the start button on the MS 2000 Server toolbar.  Type in Regedit in the field box.  Drill down to HKEY_LOCAL_MACHINE\SOFTWARE.  Highlight the word SOFTWARE and click on File and then Export.  Save the file as MCS or whatever you desire.  

4.    Open the saved exported registry file in notepad.  Type in the following registry script:

5.    [HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
6.    “Hardware”=”MCS7835”
7.    “Memory”=”1024”
8.    “Speed”=”733”

9.    [HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]
10.    “Version”=”2000.2.5”

11.    Save the edited registry script and then go back to the MS Server 2000 start button on the tool bar.
12.    Open the registry file and click FILE and then IMPORT.  Select MCS or what ever file name you saved the exported Registry file under.
13.     Next, install the Cisco Service Release patches as downloaded directly from the Cisco CCO web page (not the Os\BIOS upgrade disk included with CCM.  Install SR 6, SR 6-2, SR6-3 and SR-6-4.
14.     Install CCM version 4.0
15.    Complete!

  

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

(OP)
Hi intuity,
thank you very much for the instructions.  One other question, where can I download SR 6, SR 6-2, SR6-3 and SR-6-4?  I have Cisco CCO account (Advanced Network Services) and I only see win-OS-Upgrade-K9.2000-2-6.exe and win-OS-Upgrade-K9.2000-2-6sr4.exe

I would assume that I should install win-OS-Upgrade-K9.2000-2-6.exe first and then follow by win-OS-Upgrade-K9.2000-2-6sr4.exe

What do you think?

David

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

David,

On the CCO web page, they have a location under voice called archieves.  That is where they store older SR and older code.  You won't need to search there since you just need to apply win-os-Upgrade-K9.2000-2-6 and then 2-6sr4.exe.  2000-6sr4 is cummulative so it will include all of the SR6-2 and SR6-3 stuff.  I just happened to ave had all of the older SR code laying around my work station.

good luck,

Intuity

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

(OP)
Hi intuity,

After upgrading Win2k Advanced Server with win-os-Upgrade-K9.2000-2-6 and win-OS-Upgrade-K9.2000-2-6sr4.exe, I reboot
the system.

How many CDs are there in Cisco Call Manager 4.0?  I only
have 2 CDs.  When I put in Cisco 4.0 CD 1 of 2, after running for a while, I got this message:

Current OS version does not meet minimum requirements.  Aborting Cisco Callmanger installation.  See Upgrading Cisco CallManager Release Document.

What does that I mean?  i am doing a fresh install of CCM
version 4.0?

David

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

(OP)
Hi Intuity,

do you have Yahoo or AOL IM  that I can contact you directly
so that you can help me installing CCM 4.0?  I keep having
the same issue that keeps telling me that my current OS version does NOT meed the minimum requirements.

Thanks.

David

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

I'm having trouble after the computer reboots after phase 1 of 3 in the 2000.2.6.exe installation.  After it reboots, I log in, but nothing happens, the installation does not continue.  I noticed that my registry hacks were altered by the installation.  Has anyone run into this?

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

(OP)
I've figured out what the problem is.  My initial installation was done on an IBM thinkpad T40 (1.3GHZ with 512MB of RAM).  The installation of win-os-Upgrade-K9.2000-2-6 (phase 1, 2 and 3) and win-OS-Upgrade-K9.2000-2-6sr4.exe went through just fine.  After that, when I insert
the CCM 4.0 disk 1, it tells me that my OS does not meet
the requirement.  

I went through and did exactly the same thing on my generic
PC (dual P-III 1.0GHz with 2GB of RAM) and the installation
went through just fine.  However, my CCM 4.0 Disk #2 is
corrupted so I will have to wait next week to get another
set of CCM 4.0 to try.

The installation procedure provided by Intuity is excellent.  

David

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Olivher,

I am not  sure how y ou are installingthe W2k Server and subsequent patch releases but that sounds like it might be the problem.  Install Microsoft plain W2k Server not the Cisco version of OS.  Next, download and apply the Microssoft service pack release 4 and install that.  Install only the critical and service pack, and Internet 6sp1 releases from Microsoft.  Don't bother installing all of the other Windows media player stuff.

Now, apply the registery script hacks as noted earlier on this site.  Merge the registry changes with your current registery.  Then continue wit hthe rest of the process as outlined in tek tips above.

Intuity

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

hi all,

i've done the same procedure with CCM4.1(2), win-os-Upgrade-K9.2000-2-7 and win-os-Upgrade-K9.2000-2-7sr2.  the installation works fine!

good luck, beat

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hello Guys,
I have problems with installation of callmanager 4.0 on a generic PC.
I have the procedures of intuity but I can't find on the cisco web the os update 2000.2.6sr4 is necesary or I can use the SR7 or 8.
Is needed windows 2000 advance server or is valid windows 2000 standar and SQL is necesary enterprise or with the standar version is ok?.
Thanks very much

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hello Guys,
Anybody have a vallid product key for callmanager 3.3 and 4.0.
Best regards,

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Has anyone successfully loaded Call Manager on a laptop?  I tried the steps above, and can successfully load the software.  But after the install the Call Manager services will not start?  Any one else having this problem?  I'm loading it on an IBM Thinkpad T40, 1.4 Ghz Centrino, 512 MB ram, 40 gig HDD.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hello Stenlonus,
I never installed the callmanager in a laptop, so I never installed the callmager 4 with success.
Do you have the product key number because the installation disk aske me for a product key that I haven't.
Best regards,

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

i have another problem.

soon install:
win-OS-Upgrade-K9.2000-2-6sr7.exe
win-OS-Upgrade-K9.2000-2-6sr8.exe

windows server 2000 2.6
jre 1.4.2_04

I want to install CCM 4.0(2). but i have always have this message: Current OS version does not meet minimum requirements. Aborting Cisco CallManager installation. See Upgrading Cisco CallManager Release Document.

Some body can help me?

Tank you

Ps : sorry for my bad english

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hello petitbiscuit :
Check that you have in the register config all information needed.
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
"Hardware"="MCS7835"
"Memory"="1024"
"Speed"="733"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]
"Version"="2000.2.5"

Best regards,

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

=> sirhombre

i'have soon this config...

Have somebody else an idee?

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Installing on a generic PC - this should always work:-
1)Install W2000 Server from Microsoft CDs - do not use the Cisco CDs.
2)Install W2000 Service Pack 4
3)Install SQL2000 from Microsoft CDs - do not use Cisco version
4)Install SQL Service Pack 3A - this may not be necessary as the Cisco CM disks seem to install it but it doesn't cause any problem.
5) Install the registry hacks as supplied by others. The Spirian value is very important. Cisco issue updates to W2000 in the files such as win-OS-Upgrade-K9.2000-2-6sr7.exe - these updates are primarily security fixes and not necessary if your system is for experimental use. The Spirian value indicates to the CM installer what version of W2000 you are running and can be set to a specific value to con the installer. Set it to 2000.2.5 if you are installing CM 4.0(1) Set it to 2000.2.6 if you are installing CM 4.1

6) Ignore the Cisco files of the type win-OS-Upgrade-K9.2000-2-6sr7.exe . If you do install them the Spirian value must be lower than that of the upgrade file. E.g. if installing win-OS-Upgrade-K9.2000-2-6sr7.exe then Spirian should be 2000.2.5

7)Run the two CallManager installation disks and it should work.

There are other options which must be selected and these are in cisco's documentation which can downloaded freely from their website. I set the SQL administrator to sa and set every password request to cisco.

Regarding Stenlonus comment about whether it runs on a laptop, yes it runs very well. Laptops are cheaper than MCS units and cause less back ache when carrying them around. However there is one problem with laptops. When W2000 starts up it tries to initialise the network card and since you are probably running the laptop unconnected the network card can't start. Consequently IIS doesn't start either. Then when you run a browser to connect to CM Administration it can't find CM. CM is actually running - its just that you can't configure it. I carry around an old laptop and connect it to my CM laptop with a crossover cable so I've and active LAN. You may be able to fiddle this using the Microsoft Loopback Adapter in W2000 (software network adaptor).

My laptop runs Windows XP, and then Microsoft Virtual PC with CM4.0(1) in a virtual window. Highly recommended as you can run incompatible software such as CM, ICM and Unity on the same PC at the same time.



RE: Howto Install Cisco Call Manager 4.0 on a generic PC

I have done this many times before, but it has been awhile and I am trying this with 412.  I get some 'createProcess' error and for the life of me I cannot figure out what I am doing wrong?  Any of you seen this error before?  I am doing:
Windoze (IIS/SNMP/etc), SP4, reg edit, 2000.2.7, and then trying CM 412.  Thanks in advance for the help!

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

make sure to start with 2000Server SP3.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

I followed beatd's info regarding the shutdown.exe file and it seems to be working...thanks.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

I have the same 'create process' error as you mdfuller trying to install 4.1(2), I have installed W2K Server, SP4, 2000.2.7 + SR2.
Please can you detail beatd's info regarding the shutdown.exe file as I can't seem to find it.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

The shutdown.exe file is part of a utils directory that gets installed by the Cisco OS install portion which get's skipped when you install on "generic equipment".  Look on an exiting call manager for the utils folder.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hi
I have another problem. I have CM 4.0(2). I've installed this one on MCS and everything went fine.
Now I'm trying to install on non branded PC - but on DVDs that I have there is bunch of .pqi files. Can I somehow extract files from there or do something else.
Thanks

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

you should be able to copy them from the MCS server you have...

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

hm, I've examined local disk C: and didn't find any installation folder or something that look like installation folder for CCM :-(

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

c:\utils is where the "shutdown.exe" file is stored along with a bunch of other files.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Yes, I have this folder. It's about 32MB. I'm not aware how to run setup from there :-(

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

You don't run setup from there. Copy this folder to your generic server. The run the CCM install from the CDs (NOT the H/W Detection install but the CCM Install).

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

If installing 4.1.3 change the Spirian Value to 2000.2.7.  After this install is finished I will attempt it on a Win 2003 box.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

After changing the Spirian value to 2000.2.7, I run into this error:

CreateProcess: Error 3: The system cannot find the path specified.  

From reading other posts it appears it wants C:\UTILS.  So I created that directory.  Now I get the following error:

CreateProcess: Error: 2: The system cannot find the file specified.

There is nothing put into this Utils directory at all.  I only see msxml3.msi put into the c:\temp dir along with ccmsetup.exe and ccmsetup.tmp

Suggestions?

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

hi ,

have you install the the win-os-Upgrade-K9.2000-2-7 and win-os-Upgrade-K9.2000-2-7sr2?

please try this procedure:

- w2k server
- install snmp-server
- registry hack
- win-os-upgrade-k9-2000.2.7
- win-os-upgrade-k9-2000.2.7sr2

after this procedure, you must copy the application "shutdown.exe" from folder "c:\programm files\cisco\updates\2000.2.7sr2"to the folder "c:\uitls"

- ccmsetup.exe

and the installation starts after the reboot!

beat

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Im trying to load ccm 4.1.2 on a laptop
i read all of the other members comments and followed all there steps.  

using ms virtual machine 2004

i loaded 2000 adv server w/sp3

i did the reg hack ( and on the spirian i put 2000.2.6)

i ran os upgrade 2.7 and 2.7sr

now trying to run ccmsetup and it come up with a  CreateProcess: Error: 2: The system cannot find the file specified



RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Thanks Beat! That is what I was able to figure out.  I used win2k adv with sp4 integrated.  Loaded the Internet Explorer 6sp1.  Reg hacked it.  Then installed 2-7 and then 2-7sr3.  Copied the shutdown into the utils dir and was able to install CCM.  

Thanks for the reply though!

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hi,

I tried the procedure above with CCM 4.1.3 and win-OS-Upgrade-K9.2000-2-7. The OS upgrade works fine, but the install of CCM fails just after where you enter the password with the message that there is insufficient memory. I need at least 1 GB (that's what is says). I did apply the registry keys before the OS patch, which is changed after the OS upgrade (so I redid the reg entries), but no luck installing the CCM 4.1.3

I did find out that the MSI installer reports the PhysicalMemory variable with the true value. This is being generated by the OS dynamically. I wonder if this has anything to do with the failing CCM install.

Does anyone have a possible solution for this issue?

Thanks
Guy

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

You actually need 1 gig of ram for 4.1.3.  I did finally get it installed and working.  My setup is a P4 3.0 HT with 3 gig of DDR2 533 running W2k3 enterprise with GSX.  Guest 1 - is CCM 4.1.3 and Guest 2 is Unity 4.0.4.  Works great!

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Thanks for the reply. I was afraid this would be the reply. I see you are running vmware GSX server. How much memory did you allocate to the vmware session running CCM?

I'm running it in VMWare Workstation. Would you recommend the GSX Server or would Wks be OK as well. It's a lab env. in prep. for a prod. env., but it needs to run stable as we'll be experimenting a lot with it.

Thanks
Guy

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Never used Workstation before so I can not say for sure.  I was told ESX was the way to go, but company did not buy it.  Key thing is to allocate a physical hard drive to each guest to allow simultaneous writing (no rading and writing on the same drive).  For CCM I did 1.2 gig and for Unity I did 1 gig.  

I do continually get <30% virtual memory from RTMT.  I upped the swap size to 2.5 gig and it helped a little but thats it.

Another key thing is to defrag both guests and the host after installation and major changes.  If you don't the machine with be really slow!

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hi all,

Did anyone tried to install the BARS on a "non Cisco Hardware" ?

I did the installation of the CCM 4.1 on a VM, with the regedit modifications discussed before and it was ok. But when i try to install BARS it doesn't accept to be installed.

If i look in the log file there is the following error :

InstallUtils.cpp: metaCreateApplication: metaCreateApplication failed. Error -2146368492: The identity or password set on the application is not valid

I tryed to reset the passwords and tried again and again, but always the same error.

Is it an other register to modify, or an other application, like the "shutdown" discussed before, that needs to be copied manually before installing the BARS ?

If anyone has BARS up and running, then i would appreciate to know how it was installed.

Thank you for yours answers

Regards

LFA05

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hi LFA05,

I am having the same problem with BARS on an approved IBM x306 server.  When I look at the security event log it is showing an error for IUSER_Guest, logon type not allowed.

Running 2000.2.7 with SR4, Installed CM 4.01A which is working, but the CCMUser web page refuses to start.  I have tried every NTFS/IIS fix from Microsoft I can find to no avail.

Very strange

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

If you have already set the password during your setup, then just go into IIS and where the(going from memory here) user access info is at, uncheck the box that says IIS will manage the password.  Then type your password you used in the setup in the box above.  Save it.  Stop and Start IIS and that should solve the problem.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

I have followed all of the info on this forum & installed ccm 4.1.3 & have had no errors on installing it BUT now it is installed & i go to programs Cisco call manger administration it comes up with The page cannot be displayed. can anyone HELP ?

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Make sure IIS is running for starters.  Need  more info though...

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Hi,
I'm trying to install on vmware and I get this error when it is installing  cisco directory:
Cisco Directory services
An error occured while launching the setup
The remote procedure call failed.

The software is CCM 4.0
I have installed windows 2000 server with sp4
i have "installed" the  reg files .
I have installed that are commnung with the kit.
i have "installed" the  reg files  again.
I have started the install of the ccm.

RE: Howto Install Cisco Call Manager 4.0 on a generic PC

Anyone having BARS problems. Search this forum for BARS. The fix I used works like a charm.

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