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Home > Forums > Wiring Closet > Phone Systems > NICE Systems solutions Forum

How many are querying my CLS

thread911-837642
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DancingDave (TechnicalUser)
10 May 04 7:29
Does anyone know if you can find out how often the CLS is getting queried. We don't need login details, just usage.

We have a mixture of 4.2 and 8.5 CLS databases? Some are NiceUniverse, some are not.

Thanks

Dave
biglebowski (TechnicalUser)
11 May 04 4:10
The CLS is constantly being queried every time the switch driver receives  a call event it queries the nice_cls db to check for mapping info and agent names in the lookup tables. There is no log to view login info but you can generate logs using enterprise manager but you need to know what you are doing in sql.

The two basic principles of Windows system administration:
For minor problems, reboot
For major problems, reinstall

mcopini (Instructor)
24 Aug 04 5:03
Try the dtabase query in the application 'Supervision'

Kind Regards,
Maarten Copini
www.effecta.nl

Home is were you end up when you've got nothing better to do
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