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U.S. Robotic 5699B help

U.S. Robotic 5699B help

(OP)
I just found out that USR is part of 3 Com.  I had posted this in general modem forum, not knowing.  Sorry.

My modem has been disconnecting on me lately.  Worked fine for months.  I went to usr.com and downloaded the diagnostic tool.  That thing didn't recognize a modem on my system.  I then downloaded the latest driver(I already had it on my machine) and loaded it.  It still isn't right.  

I am not sure the approach to take here.  I will do a diagnostic test using XP when I shut down.  I am afraid to disconnect to do it because I may not get reconnected.  I understand you have to be disconnected from the modem to run that query.  

If anything else I can do, please advise.  Thanks.

RE: U.S. Robotic 5699B help

(OP)
I did the XP diagnostic on my modem.  As far as I can tell, it shows nothing.  I have noticed that my pages that I am trying to view will start downloading at a snail's crawl.  I disconnect, and when I try to reconnect, I will have problems.  It starts with a scratchy sound and then the handshake.
Any help appreciated.
Thanks.

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