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jaustill (IS/IT--Management)
15 Dec 03 23:03
In the last couple of weeks I have started to get VBMAC errors on many workstations. Below is a clip from the VBMacExe.rpt log file.
I have searched Macola and here and can not find a solution to my problem.
Can anyone suggest anything to try?

Macola Version is 7.6.100a -SQL using MSSQL
//=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address:  019F5072 01:00074072 M:\macsql\macmss.dll
Module Load Address:  01980000
Module File Version:  1, 0, 35, 1

Registers:
EAX:000000FA
EBX:00000073
ECX:000000FA
EDX:7FFFFFFF
ESI:7FFFFFFE
EDI:0485A40C
CS:EIP:001B:019F5072
SS:ESP:0023:0012C798  EBP:0012C9EC
DS:0023  ES:0023  FS:003B  GS:0000
Flags:00010206

Call stack:
Address   Frame
019F5072  0012C9EC  0001:00074072 M:\macsql\macmss.dll
019F26BE  0012CA24  0001:000716BE M:\macsql\macmss.dll
01986FA2  0012CA58  0001:00005FA2 M:\macsql\macmss.dll
01986AD3  0012CA68  0001:00005AD3 M:\macsql\macmss.dll
019BC7A3  0012E870  0001:0003B7A3 M:\macsql\macmss.dll
019AA6C8  0012E8C0  0001:000296C8 M:\macsql\macmss.dll
019CAE23  0012E948  0001:00049E23 M:\macsql\macmss.dll
019CB2B0  0012E958  0001:0004A2B0 M:\macsql\macmss.dll
0199AA81  0012E98C  0001:00019A81 M:\macsql\macmss.dll
019984C6  0012EB08  ProcessFCD+256
00849A96  0012EB4C  0000:00000000
600CAB08  0012EBC4  mFg2star_fast+288
00849464  0012EBF0  0000:00000000
00840D5E  0012ECD0  0000:00000000
600CAB08  0012ED48  mFg2star_fast+288
0083FADA  0012EDA4  0000:00000000
00803D91  0012EDEC  0000:00000000
600CAB08  0012EE64  mFg2star_fast+288
00802DD8  0012EE90  0000:00000000
600C5A7A  0012EE9C  mFt_xcall+22

//=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address:  1F47F65D 01:0003E65D C:\Program Files\Common Files\System\ado\msado15.dll
Module Load Address:  1F440000
Module File Version:  

Registers:
EAX:00000004
EBX:00000000
ECX:0012E670
EDX:1F4454A0
ESI:02D5ECF8
EDI:0485A37C
CS:EIP:001B:1F47F65D
SS:ESP:0023:0012E664  EBP:0012E6AC
DS:0023  ES:0023  FS:003B  GS:0000
Flags:00010202

Call stack:
Address   Frame
1F47F65D  0012E6AC  com_ms_wfc_data_Field_setDataDate+5631
0198A150  0012E6D4  0001:00009150 M:\macsql\macmss.dll
019CF995  0012E7A4  0001:0004E995 M:\macsql\macmss.dll
019CF600  0012E7B8  0001:0004E600 M:\macsql\macmss.dll
019D97F8  0012E93C  0001:000587F8 M:\macsql\macmss.dll
019CE5D5  0012E958  0001:0004D5D5 M:\macsql\macmss.dll
0199AA81  0012E98C  0001:00019A81 M:\macsql\macmss.dll
019984C6  0012EB08  ProcessFCD+256
00849A96  0012EB4C  0000:00000000
600CAB08  0012EBC4  mFg2star_fast+288
00849464  0012EBF0  0000:00000000
00840D5E  0012ECD0  0000:00000000
600CAB08  0012ED48  mFg2star_fast+288
0083FADA  0012EDA4  0000:00000000
00803D91  0012EDEC  0000:00000000
600CAB08  0012EE64  mFg2star_fast+288
00802DD8  0012EE90  0000:00000000
600C5A7A  0012EE9C  mFt_xcall+22

//=====================================================
jaustill (IS/IT--Management)
16 Dec 03 9:34
I neglected to add this to the above help request..

The pop-up windows error I am receiving is:

*******************************************
Fatal Exception Detected by MacMSS
Error Code c0000005
ACCESS_VIOLATION

Please report this error immediatly!
Error report written to M:\macsql\VBMacExe.RPT
*******************************************
dgillz (Instructor)
16 Dec 03 10:04
When are you getting this error?  When you first start up Macola or when you open a new window or what?

Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports
www.trianglepartners.com

jaustill (IS/IT--Management)
16 Dec 03 14:52
Hi Don, I left you a message plz call me at Conde.

The users will be in Macola from 8:00am till about 1:00pm and then the error just starts popping up on multiple workstations.

We have to get everyone out and then restart mssql.

It has happened every day for about 2 weeks. No changes have been made that I am aware of that might cause the problem.

Jere
stravis (Programmer)
16 Dec 03 20:54
Have you installed any new applications that access a database in the last couple of weeks?  It is possible that another program could have installed mismatched MS ADO components.  Reinstall the MS Data Access Components version 2.7 (latest service pack) and see if this solves your problem.

Scott
jaustill (IS/IT--Management)
17 Dec 03 18:38
Reinstalled MDAC and also shutdown agent, still getting errors.
stravis (Programmer)
17 Dec 03 20:07
I had you reinstall the wrong version of Microsoft Data Access Components.  Sorry...  You'll need to reinstall MDAC 2.5.  This MS MDAC install file is locationed in the macsql\msredist folder.  The file name is "mdac_t25.exe".  Try giving this a whirl.

Scott Travis
infoSpring, LLC. (aka NEXO Systems, Inc.)


jaustill (IS/IT--Management)
18 Dec 03 9:26
Scott,
Do I reinstall MDAC 2.5 (mdac_t25.exe) on the workstations or the server or both?
stravis (Programmer)
18 Dec 03 12:09
Hi jaustill,

Just the workstations.  Macola doesn't actually run any of it's application components from the server, so nothing needs to be installed there.  That is unless you are speaking about a Terminal or Citrix Server.

Scott
jaustill (IS/IT--Management)
19 Dec 03 17:54
Thanks, that's what I thought and no I'm not using Terminal or Citrix Server.
stravis (Programmer)
20 Dec 03 12:32
Did you have any success with this method?

Scott Travis
infoSpring, LLC.
jaustill (IS/IT--Management)
20 Dec 03 16:51
No success, but thanks for the suggestion.

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