ati tv tuner xp support

I upgraded from win 98 to xp pro and up dated all the ati drivers I could find but it still does not run and there are no error msgs. help!

when you say it doesn't work but also doesn't give an error message wehat exactly is happening?

Tezdread
"With every solution comes a new problem"

there was a brief flash of the program logo and then nothing, but I ununstalled everything and found some additional instructions on the net and tried those and voila after "only" 3 hours of struggle it now works. another "satisfied" ati customer.
thanks,
tony

I am having problems getting my ati all-in-wonder pro tuner working, I cannot capture channels. I have just built this xp system. Please can you post the info you found on the web any any other info.  

I did a google search and found some additional updated ati drivers and got it to work for a while but it became unstable and kept freezing and crashing my system to the point that I had to pull the card from my system.
the problem you are describing seems similar to the problem I first had when I installed it on win98 it lost all my settings every time I restarted the system. newer drivers found via google seemed to more or less resolve the problem but I never got all the features working properly. all in all a very disapointing product.
sorry I could not be of more help, but you can find a lot of good stuff via google.
regards,
tony

Thank you Tony, I have been trying to get this working for a few months, unfortunatley I have had problems with every part of this build to one degree or another, most stopping the pc working so this hasn't had my full attention. I am just installing 3Com 11g Wireless Office connect ands thats not working yet, this 'plug and play' DOESN'T very often in my case.

Anyway, I am now thinking that my problem with the TV Tuner is not down to installation setup problems. It is that the 'ATI All-in-Wonder 9000 Pro' doesn't work with XP even tho the spec says it does. I am not interested in game playing so this card seemed adequate.

I have been thru all the same loops as you have plus I have spoken to ATI support who suggested all the same plus.

Does anybody else have any views on this subject?
Ian.

AOpen H600B Midi Tower 350w
amd 2800+ XP 512kb
Gigabyte GA-7VAXP-A Ultra
512mb 333mhz ddr pc3200
DiamondMax Plus9 120GB SATA150
ATI All-in-Wonder 9000 Pro
etc etc etc


   

Just like glock21, My "ATI All-In-Wonder Pro" 8 Meg Video card freezes the machine randomly when using the tuner.

Drivers I'm using:
ATI Multimedia Center 7.2 noDVD.exe
ATI AIW Pro Driver wme-j5-30-1-b02.exe

I've had this lock-up freezing problem on Win98, but it would only occur once a week or so.  Under XP, it occurs at least every 30 minutes, rendering the tuner useless.

I've tried the card in a different PC - same issue.

I'm about to give up...  Anyone have the cure?

AIW 9700 pro using MMC 8.1 and 8.5 has 'frozen' after coming out of MMC, but never while in it. It is running on Win XP pro with drivers 1-2 months old.

Hi, I found this post on another Forum today referring to the inability of capturing non North American channels on ATI all-in-wonder cards:

********
I've just had the same problem. If you have the latest DirectX (9.0b) it stops the tuner from working.
Microsoft have released a fix, which solved it for me. Find it at:
http://www.microsoft.com/downloads/details.aspx?FamilyI...
********

I have installed this new fix and it works, although I can't get the sound to work yet!!! Any ideas??

my probs did not involve any non ntsc formats so I dont think this fix will do me any good. has anyone had any sucess running ati tv tuner cards on xp preferably something a year or 2 old.

When i installed my tuner as per ati web page, it would freeze up, tryed every thing i could think of. Finally reinstalled direct-x and it works perfectly.

Greetings Guys

I also have a ATI TV Wonder VE and it has the same problem.  It runs pretty good under Win98 but locks up the machine under Win XP.  I found on the Microsoft web site that this is a problem with Win XP, it has something to do with hyperthread micros which is in all the new Ghz processors.  They claim to have a Beta fix, but I have been unable to get ahold of it.   For the mean time I am running a dual boot machine and going back to win98 when I want to use the TV/VCR.

If anybody comes up with the fix, please let me know.  I also have spent a lot of time looking for the answer, ATI was no help.

AMD 1.9G + XP Processor
Biostar M7VIG Pro 266FSB, DDR RAM 512MB
Dual 80G Maxtor Drives
ATI TV Wonder VE
Savage 3D PRO VGA APG 8X
 

OK  I seem to have found a fix for the ATI-TV Wonder VE and XP problem.  As it turns out my second RAM was not working.  I got new RAM and now have 512MB and the TV card has been working, infact I have the TV running right now.  The Manual says you only need 8MB, but with XP it appears to be a lot more.  

I have had this TV card since July 2003 and have been trying to get it to remain stable since then.  Its awesome to be able to watch TV and surf the net at the same time, but geesh why is so hard to get this working stable.  

My problems are the blue screen of death and then the whole thing just freezing up.  I just updated my AGP driver...VIA 4 in 1 drivers as ATI instructed me to do so.  Hopefully that will solve my problems with this card?

Specs
HP Pavilion a287
AMD 2600+(AMD Athlon + XP processor)
512 DDR SDRAM
Windows XP Professional

I have an AIW 9700 pro running under Win XP pro since March. It works fine.

Thanks to Huggy6ear for finding that Microsoft download to restore the TV tuner, I had lost mine 2 days after getting new computer, was well p****d with that. Now have great TV but again like Huggy6ear have no sound. Did anybody come up with an answer to that one, please post it for us strugglers. Thanks all.

Errgh.  This TV card just doesn't want to work right for me..not in a stable fashion.  At least for the last seven months or more! Though about three weeks ago I seemed to finally getting this to work stably.  I was finally enjoying what I had envisioned what I could do with such TV card.  But, then I found out if I want this to work properly I can not have any sound.  I can install my PCs sound drivers all I want, but they don't take.  So then I went out and bought a fifty buck sound card and installed it.  Finally I have sound and I can watch my downloads(TV shows/movies)via Media player.  I can also surf the internet while lying down using my TV as the monitor.  So I was like great this works let me try to use the TV function of the card and when I did that.....it rebooted my computer(tried 3 times...3 reboots).  Then I thought what happenned if i disabled my newly installed sound card drivers and then tried the TV.  I did such and boom the TV works great and I can listen through my stereo.  Worked fine for two/three weeks.  So maybe getting yourself a sound card to install will help you with the sound problem.

FOr me as of today I no longer see video using the TV function.  This is frusturating(could it be my cable company...though with all the problems I am thinking its the damn card and my HP Pavillion a287)!  What has been your experiences everyone.  When it works its the coolest thing!  If anyone would like to AIM me please so to discuss this and possible we can help one another solve our problems.  My AIM is my username here.  Cheers, Chaser!

Hi,

I downloaded the patch on to a friends PC, who has DX9.0b, but the patch failed to install saying 'unable to locate catalogue files'.

My problem is that the TV card displays the channel for a flash, and then looses the conenection and just shows snow.

XP Home. Dunno the spec, tho its a brand new PC.

Neil.

I have reinstalled xp several times now, I updated the bios on my motherboard and am using the 8.8 version of the tv driver and tv seems to be working better now but some features in the ati software do not work as it does not seem to recognize my nvidia gforce 2 video card.

Some questions: Are you guys running initialization for the ATI card? What connection has been made to the sound card? How are the sound card's recording and playback controls set up? I'm running Win XP Pro and an AIW 9700 Pro. Win XP Pro came on the machine, it was not an upgrade. Memory is 512meg. It has no problems.

I finally got my All In Wonder 9000 Pro working after seven months.  For the most part the freezing/locking occurs at the point where its not annoying(maybe once/twice a month).  Such shouldn't happen, but its a lot better then before.

I updated my motherboard bios, a fresh clean install of XP, installed the Catalyst software that came with the card and then installed my VIA 4 in 1 driver.  

So again its working smoothly minus my PCs default sound driver can not be reinstalled or recognized no matter what I do.  But, again the soundcard I bought/installed is the solution.  

Downfalls I still am experiencing is the ability to record using such feature with the card cause of my no sound problem.  But, thats minor after everything else.  Cheers, Chaser!

In my system, the sound gets recorded from the audio card. If the audio card is not receiving sound from the ATI card, or if the sound card's recording controls are not set up right, no sound will be present in the recorded video file.

I hate to say this but maybe you are all overlooking an important item. Not only have some of you been having problems with various models of the ATI card but also various other hardware. The one common denominator is not ATI but rather "XP". I've been using ATI cards for years and have several of the All-in-Wonder Pro line and no problems with any of them. I think the reason is that I have to keep business systems running with fault tolerant capabilities and no down time - therefore my office and test-lab needs to be very stable. What I have found, is that business systems are quite stable with Windows 2000 O/S...and so are the ATI video cards. i/e: don't blame the ATI cards... look at the obvious common denominator..."XP".
No, I'm not an ATI rep, just a very satisfied customer.

Let me put some info collected all over:
First my spec asus p4p800 p4 2,6 ati tv wonder, ati radeon 9600, 512 p3200 and creative SB.

I agree with TheCalculator (MIS), but all the ati hardware has the xp logo on it so ... ? (They have to support it or at least say that they are trying)

-If you set the agp to 4X helps to resolve a lot of problems.
-If u turn the Fast Write in some cases stops rebooting the computer ( smartgart tab if using catalyst 3.9 or +)
-for recording the fix (from above) resoled 2 of my client problems.
-FOR my computer the fix did not solve the tv freezing when turning off.

What amazes me is that this problem it's on the web for at least 7 month and ati did not put this in the known problems of their drivers.
I'M FRUSTRADED!!!

RenatoServos,
When I'm really frustrated with a problem, I find that sometimes I'm just thinking too hard and just don't see clearly. I try the following: Take a step back, relax, then realize that maybe the problem is not what we think it is. I use Norton Ghost to create an image of my current system so that I can easily re-image back to where I'm at. Now, just maybe the problem is a conflict with something else rather than the ATI vs O/S. Since I have a ghost image that I can restore in a matter of minutes, I now start fresh with a clean install of O/S and let ATI video temporarily pull generic video drivers from Windows installatin. Next, Perform windows updates. It seems to me that I remember from somewhere that ATI video requires latest directX be installed PRIOR to the ATI video drivers. I think I also remember something about directX ver 8.0 required something additional but that ??? whatever it was is not needed with directX 9.0b, it's included within 9.0b. Now, hopefully with clean O/S, latest windows updates including directX have been installed, my installation of ATI video drivers and video applications will work. If this is true, problem is conflict with something else. Install rest of items one at a time testing after each individual install until the problem presents itself at which time that should identify the culprit.
If you don't have Norton Ghost, perhaps you have a spare Hard Drive so that you could remove your current hard drive temporarily, then try a clean install as described above, on the spare hard drive, thus preserving your existing installation.
I hope this method solves your problem. Good Luck

I've TrueImage and I have tried every little possibility (all versions of the catalyst and MMC) the last driver that came out (Ati said that they will try to release one new version every month, and last year they missed the last 2 ) the uninstaller from Ati works fine but u have to reboot ur comp every software u install, but i'm using a fresh and clean xp image all the time (with all service packs and updates). Since I downgrade the AGP to 4x I can run almost every game with no problem, but whenever I'm watching tv on full screen and whant to close it or minimize it or see the channel surfing (all the channels in the same window) ,the MMC freeze. I can delete the processes and on the newest catalyst driver (4.1 or 4.2) and then restart the software (on the old one it leaves some BS running and you must restart the computer to be able to start it again).
I've tryed every little thing that I read on message board and I'm still with this little problem.
I have had on the past (at least 6 years ago) another ati card (all in wonder) and it worked perfectly, that's the only reason that I still bought the ATI brand. I know there were some problem with the nvidea vivo line, but they fixed it on the first driver.
Another very strange thing is that the old video card that I had did not use almost no memory and for sure did not slow down my machine. The Tv wonder takes at least 3 secs to start ,1/2 a second to switch channels uses a lot of resorces and some memory + it freezes...and belive me, I spend a lot of money trying to get all what i needed, and a lot of time to try to fix it.
anyway, I'm upset also because i bought this video card for one big reason: Half life 2 and i'm still waiting for  

To RenatoServos,
A quick thought that maybe overlooked, Is the ATI video card an add-on to a motherboard that has built in video?
If so, does the motherboard allow disabling the built in video via jumpers or CMOS?

Another thought, my older All-in-Wonder Pro card only had 4mb on it with 256 MB motherboard Ram and it worked fine in Win98 but in Win 2000 had difficulty in Channel Surfing but everything else works great. I suspect it's a memory size issue as a lot of Windows 2000 req more memory and I think XP req even more.

My All-in-Wonder 128 Pro with 32 meg works great, also motherboard with 256 MB motherboard Ram.

I did have an issue with an earlier downloaded ATI Multimedia Center App Software 1 or 2 yrs ago and found that it worked best with an earlier version.

Also, the ATI drivers sometimes can be card specific. You need to get the "102" number off your video card, then check on the ATI website for the cross check and it will give you the correct software download needed. It also can make a difference whether the card is a retail ATI mfg card or if it's an OEM version. The ATI website goes into more detail about that... Sorry I don't have the URL at the moment.

Good Luck

I just purchased Dell 8300 running xp professional.  I have an ATI 9800 pro 12bmb video card and a seperate ATI Tv Wonder card.  I was experiencing multiple lockups with the tv tuner and some problems with the MultiMedia Center.  The ATI support tech suggested I do a system restore to a time when i did not have the tv tuner loaded, then install using the new files on ATI support page for the TV Wonder. He said not to just uninstall since all the drivers are not removed.  This fixed the software issue with Multi Media Center, the the TV tuner still locked up.  I then found an article saying that Microsoft has a hot fix that addresses TV Tuner lockups when using HyperThread technology, which my machine does.  The MS KB article is 817589.  You have to call MS to get them to e-mail you the hotfix.  I applied it last night and did not have a single lockup.  You can find the ATI article that references this hotfix by searching on "Hyperthread" in ATI support page.